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Duty Manager

2 months ago

Spalding, Lincolnshire, United Kingdom Lex Leisure CIC Full time

Job Summary

The Duty Manager position is a key role within Lex Leisure CIC, responsible for ensuring the highest possible standards of health and safety and customer care within the leisure centre. This position provides a genuinely rewarding experience and serves as a springboard to a leisure management career in a fast-growing leisure management company.

Key Responsibilities

  • To ensure the delivery of exceptional customer service and maintain a safe and healthy environment for customers and staff.
  • To develop and promote an exciting and innovative leisure programme to increase usage and profitability of the leisure centre.
  • To assume shift management responsibility for the leisure centre to maximise total performance and maintain the highest standards of customer care.

Person Specification

  • Ability to gain acceptance and respect from clients and teams involved.
  • Strong relationships with customers, clients, and employees.
  • Effective communication at different levels of the organisation, both listening and directing.
  • Ability to meet demands of the role by working additional hours when required.
  • Clear identification with all customer requirements.
  • Maintenance and commitment to good employee relations and delivery of quality training.
  • Ability to perform recreation assistant duties when required.

What Lex Leisure CIC Offers

  • Free gym membership for employees and a nominated person.
  • Employee discount portal.
  • Career progression opportunities.