Administration Team Lead

2 days ago

Workington, Cumbria, United Kingdom NHS Full time
Job Title: Administration Team Lead

We are seeking a highly organized and motivated Administration Team Lead to join our team at the Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust. This is an exciting opportunity to contribute to the transformation of our West Cumbria Community Treatment Team (CTT) Administration Services.

About the Role

The successful candidate will be responsible for the management and coordination of administrative support services, ensuring that all systems and processes operate efficiently, accurately, and in a timely manner. This will involve providing support to the Administration Manager, acting as their deputy as necessary, and responding to day-to-day staff issues such as recruitment, supervision, appraisal, training, performance, and quality management.

Key Responsibilities
  • Manage and coordinate administrative support services to ensure efficient and effective operation.
  • Provide support to the Administration Manager and act as their deputy as necessary.
  • Respond to day-to-day staff issues, including recruitment, supervision, appraisal, training, performance, and quality management.
  • Develop and implement processes to improve administrative efficiency and effectiveness.
  • Collaborate with other teams to ensure seamless delivery of administrative services.
Requirements
  • NVQ Level 3 Supervisory/Management qualification or equivalent.
  • Word/text processing skills, OCR/RSA Level 3 qualification (or the equivalent) plus relevant experience.
  • NVQ Level 3 in Customer Care (or equivalent).
  • NVQ Level 3 in Business Administration (or equivalent).
  • Working knowledge of Microsoft applications and Patient Information Systems.
  • Knowledge of Trust Policies and Procedures.
  • Good working knowledge of office procedures.
  • Knowledge of Health and Safety policies relating to role.
  • Knowledge of Financial Procedures relating to delegated finance duties.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and training. If you are a motivated and organized individual with a passion for administration, we encourage you to apply for this exciting opportunity.

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