Pre-Sales Technical Team Leader
3 days ago
We, the Mitsubishi Electric Group, strive to create a vibrant and sustainable society through continuous technological innovation and ceaseless creativity.
Job Summary:As a Pre-Sales Technical Team Leader, you will be responsible for providing market-leading pre-sale technical support to our customers. Your focus will be on Ecodan Air to Water Heat Pumps and MVHR products.
Key Responsibilities:- Act as the first tier of pre-sale support, providing excellent customer service in conjunction with top-quality engineering and problem-solving skills.
- Provide team and individual performance reports to line managers.
- Maintain and develop technical service with support from line managers.
- Ensure the team produces accurate quotations relating to the Mitsubishi Electric Ecodan Air to Water Heat Pumps and Ventilation range.
- Ensure resource allocation to support customers, sales departments, and other internal functions.
- Ensure the team provides accurate, concise, well-written, technical advice that consistently meets quality standards.
- Track, benchmark, and develop technical ability on new and existing products, ensuring the highest level of knowledge is maintained and the Pre-sales team is aligned.
- Training support for customers and account managers.
- Be the first point of contact with other departments for technical support.
- Achieve key performance indicators.
- 3 years of experience within the Air to Water Heat Pump industry.
- Experience in management or team leading.
- Excellent understanding of refrigeration circuits, electric circuitry, water-based heating systems, and their application.
- Knowledge of building regulations.
- IT literacy with Microsoft Office packages.
- Organizational and time management skills.
- Excellent business sense and commercial awareness.
- Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
- Flexible working options, including working from home or hybrid working.
- Pension.
- Life Assurance.
- Private Medical, Dental Insurance, and a Cash Plan Scheme - Single cover funded by Mitsubishi.
- Access to Mitsubishi's very own discount platform.
- Colleague Referral Scheme.
- Holiday Buy.
- Long Service Awards.
- Cycle to Work Scheme.
- Sports & Social Club.
- Employee Assistance Programme, including additional services Eldercare & Best Doctors.
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Pre-Sales Technical Team Leader
6 days ago
Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full timeMitsubishi Electric is a leading technology company that contributes to a vibrant and sustainable society through continuous innovation and creativity. We are seeking a highly skilled Pre-Sales Technical Team Leader to join our team.**Job Summary:**As a Pre-Sales Technical Team Leader, you will be responsible for providing market-leading pre-sale technical...
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Pre-Sales Technical Team Leader
6 days ago
Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full timeMitsubishi Electric is a leading technology company that contributes to a vibrant and sustainable society through continuous innovation and creativity. We are seeking a highly skilled Pre-Sales Technical Team Leader to join our team.**Job Summary:**As a Pre-Sales Technical Team Leader, you will be responsible for providing market-leading pre-sale technical...
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Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full timeMitsubishi Electric is a leading technology company that contributes to a vibrant and sustainable society through continuous innovation and creativity. We are seeking a highly skilled Pre-Sales Technical Team Leader to join our team.**Job Summary:**As a Pre-Sales Technical Team Leader, you will be responsible for providing market-leading pre-sale technical...
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