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Goods In Operations Supervisor
2 months ago
Job Overview
The Goods In Operations Supervisor is responsible for overseeing the inbound logistics team, ensuring that productivity and service key performance indicators (KPIs) are consistently met or surpassed.
Key Responsibilities
- Lead and inspire the shift team to achieve high levels of productivity and service.
- Maintain the highest standards of Health, Safety, and Hygiene to comply with legislative and quality requirements, ensuring all relevant documentation is completed and stored appropriately.
- Conduct communication briefings to keep all team members informed about company and local matters, encouraging their input and engagement.
- Oversee the Goods Inwards area to guarantee prompt and safe receipt of goods, ensuring stock availability for order fulfillment.
- Foster the development of team members to maximize their contributions to the warehouse and facilitate succession planning.
- Conduct disciplinary and grievance interviews and investigations in accordance with company policies.
- Monitor and manage sickness absence levels in line with company policy, conducting return-to-work interviews effectively.
- Oversee the time and attendance system to ensure accurate records.
- Manage overtime and agency worker levels to ensure efficient and cost-effective shift operations.
- Enforce adherence to all company policies and procedures.
Training and Safety Management
Ensure appropriate training for team members, maintaining adequate Health & Safety representation on shift, including First Aiders and Fire Marshalls.
Qualifications
- Proficient in computer applications, particularly Excel.
- Strong interpersonal skills with the ability to engage with individuals at all levels.
- Adaptable and methodical in approach to work, training, and scheduling.
- Reliable and conscientious in all tasks.
- Excellent communication skills for delivering precise information.
- Ability to work efficiently and accurately under pressure.
- Effective prioritization of workload to meet deadlines.
- Capable of working both independently and as part of a team.
- Professional demeanor, approachable, and supportive to ensure smooth operations.
- Proactive decision-making skills.
Additional Benefits
In recognition of your dedication and hard work in delivering exceptional service, we offer:
- Competitive salary structure.
- Generous holiday allowance.
- Life Assurance coverage.
- Pension scheme participation.
- Staff amenities, including vending machines and a canteen area.
- Access to a benefits platform with discounts on retail, travel, and entertainment.
- Health cash plans covering hospital, dental, and optical care.
- Opportunities for training and development with clear career progression paths.
We look forward to welcoming dedicated individuals who are ready to contribute to our success.