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Customer Service Representative

2 months ago

Watford, Hertfordshire, United Kingdom TJX Europe Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at TJX Europe. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.

Key Responsibilities
  • Provide personalized support to customers via various communication channels
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with internal teams to resolve customer complaints and issues
  • Develop and maintain a thorough understanding of our products and services
  • Meet or exceed customer satisfaction targets
Requirements

To be successful in this role, you will need to possess:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Proficiency in English and German languages
  • High school diploma or equivalent required; degree in a related field preferred
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for growth and development within our company. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.