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Internal Sales Team Supervisor

2 months ago

Holywell County of Flintshire, United Kingdom Marstep Resourcing Solutions Full time

Location:
Hybrid Working

Employment Type:
Full-time

Salary:
£32000 base £40000 OTE (Based on performance and team performance)


This position offers an exciting opportunity to be part of a rapidly expanding, award-winning organization focused on social value. The company promotes a hybrid working model (3/2 or 2/3 split available) and fosters a 'customer-first' approach, creating a diverse and inclusive environment that supports employee growth and achievement through shared values.

About The Company

We are a recognized leader in delivering social value while maintaining commercial success. Our team is integral to our achievements, and we are in a phase of rapid growth, building a workforce dedicated to exceptional client support through a customer-centric approach.


We are seeking a driven and seasoned Internal Sales Team Supervisor to facilitate our ongoing expansion.

Job Summary


The Internal Sales Team Supervisor will be essential in leading, managing, and enhancing the internal sales team to meet and surpass sales objectives.

This role involves developing and executing sales strategies, coaching team members, and ensuring top-tier customer satisfaction. The ideal candidate will possess a robust sales background, outstanding leadership capabilities, and a strong inclination towards innovation.

The initial phase of this role will involve active participation in sales activities while we scale the sales team, where the supervisor will play a crucial role in sourcing and onboarding new talent.

The team will oversee all facets of the sales process from lead generation to customer acquisition.

Key Responsibilities

  • Onboard, develop, and nurture a results-driven internal sales team.
  • Lead and manage the team effectively.

Manage Sales Team:

Supervise the daily operations of the internal sales team, leading by example and contributing to collective results while providing guidance and support to ensure team members achieve their individual and group sales targets, aligning all income generation activities with the organization's culture, vision, and values.


  • Contribute to KPI's and revenue targets through proactive outreach to our target market.
  • Develop Sales Strategies: Formulate and implement effective sales strategies to stimulate revenue growth and broaden the customer base.
  • Performance Monitoring: Assess and analyze sales performance metrics, providing regular updates to senior management and making data-driven adjustments to enhance sales processes.
  • Team Development: Conduct ongoing training sessions and workshops to elevate the skills and knowledge of the sales team, promoting a culture of continuous improvement.
  • Collaboration: Partner closely with other departments, including marketing, product development, and customer service, to ensure sales strategies align with overall company goals.
  • Market Analysis: Remain informed about industry trends, market dynamics, and competitors, offering insights and recommendations to the sales team and management.
  • Administrative Duties: Oversee sales team schedules, prepare sales forecasts, and maintain accurate records of sales activities and transactions.
  • Lead in developing and sustaining a strong pipeline of potential income generation opportunities, including prospect research and evaluating the viability of opportunities in line with our strategic objectives.
  • Cultivate and maintain robust relationships with new and existing stakeholders, clients, and suppliers to ensure value and maximize social impact.
Requirements

  • Experience: A seasoned sales professional with a proven success record in a high-pressure business development environment.
  • Proven ability to measure success and report progress against targets to Senior Leadership Teams.
  • Skilled in building and maintaining positive relationships with stakeholders.
  • Education: Degree in Business or Marketing (Desirable but not essential).
Skills

Demonstrated leadership and team management capabilities with a successful track record.

Exceptional communication and interpersonal skills.

Proven ability to meet or exceed sales targets.

Analytical skills to interpret sales data and make strategic decisions.

Proficiency in CRM software and Microsoft Office Suite.

Ability to embody and apply organizational values.

Attributes:

  • Self-motivated and results-oriented.
  • Proactive, able to manage own workload effectively.
  • Adaptable to a fast-paced and dynamic environment.
  • Strong problem-solving skills and attention to detail.
  • Passionate about innovation and continuous improvement.
  • Committed to making a positive impact on people's lives and the communities we serve.
Benefits

  • Competitive salary with performance-based bonuses.
  • Pension plan.
  • Opportunities for professional development and career progression.
  • Supportive and collaborative work environment.
  • Flexible working hours with hybrid working options.
  • Paid wellbeing hour each week.
* 25 days of annual leave plus bank holidays, with incremental increases after two years of service up to a maximum of one additional week.