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Housing Services Director

2 months ago

Leamington Spa, Warwickshire, United Kingdom Karter Thomas Ltd Full time
Housing Services Manager

We are seeking a highly skilled and experienced Housing Services Manager to join our team at Karter Thomas Ltd. This is a temporary position for 12 months, offering a flexible working pattern and the opportunity to cover both tenancy and estate management.

Key Responsibilities:
  • Oversee the management of the housing management function to ensure excellent service delivery in compliance with regulatory and legal requirements.
  • Lead by example in facilitating a responsive and empathetic service that prioritizes customer needs and focuses on tenancy sustainment.
  • Nurture the motivation and development of the teams, addressing behaviors that do not align with corporate values.
  • Understand the performance of the service and identify opportunities for improvement, innovation, and development.
  • Provide leadership to empower officers to realize their potential and take ownership of their work, addressing non-performance in a timely manner.
  • Manage complex housing-related projects that inform and facilitate the delivery of the housing service plan, Housing Strategy, and the Housing Revenue Account business plan.
  • Collaborate with other managers to implement service improvement changes and develop processes that enhance the housing service.

If you have managerial experience and a passion for creating a positive environment in the Housing sector, this role may be an excellent fit. We look forward to discussing this opportunity further.