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Night Team Leader

2 months ago


Bedford, Bedford, United Kingdom MERCURE Full time
Job Summary

We are seeking a highly skilled and experienced Night Team Member to join our team at MERCURE. As a key member of our night operations team, you will be responsible for ensuring the smooth operation of our hotel during the night shift.

Key Responsibilities
  • Provide guidance and support to the night team, managing hotel operations and ensuring that all tasks are completed efficiently and effectively.
  • Conduct regular night audits and corridor checks to ensure the safety and well-being of all guests and staff.
  • Lead the team on night shift tasks, including fire walks, function room preparation, and food and drink services.
  • Prepare and submit finance reports and duty manager logs in advance of the daily HOD meeting.
  • Maintain strong working relationships with all departments, ensuring a seamless link between night and day operations.
Requirements
  • Knowledge and experience with Opera cloud and hotel night shift experience are essential for this role.
  • A First Aid Certificate or willingness to attend a training day is highly desirable.
What We Offer

As a Night Team Member at MERCURE, you will have the opportunity to work in a fast-paced and dynamic environment, delivering excellent customer service to all our guests. Our hotel offers a range of amenities, including 121 rooms and a River View Restaurant.

We are committed to providing our guests with an exceptional experience, and we are looking for someone who shares our passion for delivering outstanding service. If you are a motivated and enthusiastic individual who is looking for a new challenge, we would love to hear from you.