Front of House Team Member

5 hours ago

Plymouth, Plymouth, United Kingdom EllisKnight International Recruitment Full time

At EllisKnight International Recruitment, we're seeking a highly skilled and dedicated Front of House Assistant to join our team at CRM Students. As a key member of our Accommodation Management Team, you'll play a vital role in ensuring our residents receive exceptional service and enjoy a luxurious living experience.

Key Responsibilities:

  • Deliver daily administrative tasks to uphold our high service standards for students, staff, and clients.
  • Manage cash handling procedures with diligence and integrity, safeguarding monetary transactions.
  • Issue keys and access devices, including parking administration, in alignment with residence protocols.
  • Provide prompt and courteous responses to customer inquiries, fostering positive relationships and ensuring their needs are met.
  • Keep residents informed of current and upcoming developments, demonstrating effective communication skills.
  • Under supervision, oversee risk and safety protocols within the property, prioritizing the well-being of all residents.

Desired Skills and Qualifications:

  • Proven track record in customer service, with proficiency in face-to-face and telephone interactions.
  • Confidence in communicating with clients and customers, ensuring their needs are met with professionalism and empathy.
  • Impeccable attention to detail and strong problem-solving abilities, with a commitment to delivering excellence in all tasks.

As a Front of House Assistant at CRM Students, you'll be part of a dynamic team that's dedicated to delivering unparalleled service and creating a vibrant community. If you're passionate about delivering exceptional service and contributing to a positive living experience, we'd love to hear from you.

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