Care Professional Recruitment and Retention Lead

7 days ago


Rochester, Medway, United Kingdom Home Instead Full time
Job Summary

Home Instead is seeking a highly skilled Recruitment & Retention Officer to join our team. As a key member of our operations team, you will be responsible for delivering a responsive end-to-end recruitment and retention service that meets the needs of our business.

Key Responsibilities
  • Recruitment Activities
    • Attract high-quality Care Professionals through various channels, achieving agreed net Care Professionals target recruited each month.
    • Develop and implement creative recruitment campaigns, proactive sourcing of Care Professionals, and engaging social media content.
    • Manage all aspects of recruitment activity, ensuring compliance with regulatory requirements and Home Instead's policies.
    • Utilize recruitment data to make informed decisions and optimize recruitment tools and approaches.
  • Retention Activities
    • Ensure a positive and engaging candidate experience from initial contact to ongoing support.
    • Develop and implement a retention strategy, including regular touchpoints, onboarding meetings, and employee recognition programs.
    • Monitor staff welfare, morale, and wellbeing, and implement initiatives to improve these areas.
    • Collaborate with the operations team to ensure compliance with Home Instead's policies and procedures.
  • Additional Responsibilities
    • Support the operations team with people-related issues and provide guidance on employment-related matters.
    • Stay up-to-date on industry trends and best practices in recruitment, retention, and employee engagement.
    • Contribute to the development of a succession plan to support future business growth.
Requirements
  • Previous experience in delivering end-to-end recruitment and retention services.
  • Experience in recruitment marketing, social media, and digital communication tools.
  • Good understanding of legislation relating to recruitment, including Enhanced Criminal Record checks and Right to Work checks.
  • Excellent interpersonal, verbal, and written communication skills.
  • Strong organizational and prioritization skills, with the ability to work accurately under pressure.
  • Flexibility to work outside regular hours to meet business demands.


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