Customer Service Manager
6 days ago
Chase Taylor Recruitment Ltd is seeking an experienced Customer Service Manager to join a successful window and door business. The ideal candidate will have a proven track record of delivering exceptional customer service in a manufacturing environment.
Key Responsibilities:- Organize and manage repairs and remediation after window and door installations
- Identify and address customer issues promptly
- Develop a deep understanding of customer concerns and implement effective solutions
- Source and procure replacement parts as needed
- Coordinate with engineers to schedule repairs and ensure timely resolution
- Current experience in a customer service management role within a manufacturing environment
- Proven ability to manage a team and lead by example
- Technical aptitude and ability to think critically
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Service Excellence Manager
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom SecureCloud+ Full timeJob DescriptionJob Title: Service Desk ManagerJob Summary:We are seeking a highly experienced and skilled Service Desk Manager to lead our service desk team and drive customer service excellence. The successful candidate will have a proven track record of transforming service desk operations, implementing best practices, and driving customer satisfaction.Key...
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Customer Service Excellence Manager
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom SecureCloud+ Full timeJob DescriptionJob Title: Service Desk ManagerJob Summary:We are seeking a highly experienced and skilled Service Desk Manager to lead our service desk team and drive customer service excellence. The successful candidate will have a proven track record of transforming service desk operations, implementing best practices, and driving customer satisfaction.Key...
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Customer Service Director
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Chase Taylor Recruitment Ltd Full timeJob DescriptionChase Taylor Recruitment Ltd is seeking an experienced Customer Service Manager to join their team. The ideal candidate will have a proven track record of delivering exceptional customer service in a manufacturing environment.Key Responsibilities:Organize and manage repair and remediation services for windows and doors.Identify and address...
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Customer Service Director
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Appointments Personnel Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Appointments Personnel. As a key member of our operations team, you will be responsible for leading and inspiring our Customer Service and Order Processing teams to deliver exceptional customer experiences.Key ResponsibilitiesLead and motivate teams to...
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Customer Service Director
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Appointments Personnel Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Appointments Personnel. As a key member of our operations team, you will be responsible for leading and inspiring our Customer Service and Order Processing teams to deliver exceptional customer experiences.Key ResponsibilitiesLead and motivate teams to...
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Customer Service Representative
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeCustomer Service Representative - Stoke-on-TrentWe are seeking a skilled customer service professional to join our After Sales Team in Stoke-on-Trent.As a Customer Service Representative, you will be responsible for assisting customers with service and MOT bookings, recommending suitable products or services.Key Responsibilities:Handle customer inquiries and...
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Customer Service Representative
4 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeContact Centre Advisor - Stoke-on-TrentWe are seeking a highly skilled and motivated individual to join our After Sales Team as a Contact Centre Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Your primary focus will be on booking our customers in for service and MOTs,...
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Customer Service Representative
4 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeContact Centre Advisor - Stoke-on-TrentWe are seeking a highly skilled and motivated individual to join our After Sales Team as a Contact Centre Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Your primary focus will be on booking our customers in for service and MOTs,...
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Customer Service Representative
1 day ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeContact Centre Advisor - Stoke-on-TrentWe are seeking a highly skilled and motivated individual to join our After Sales Team as a Contact Centre Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Your primary focus will be on booking our customers in for service and MOTs,...
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Customer Service Representative
3 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeContact Centre Advisor - Stoke-on-TrentWe are seeking a highly skilled and motivated individual to join our After Sales Team as a Contact Centre Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Your primary focus will be on booking customers in for service and MOTs,...
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Customer Service Representative
3 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeContact Centre Advisor - Stoke-on-TrentWe are seeking a highly skilled and motivated individual to join our After Sales Team as a Contact Centre Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Your primary focus will be on booking customers in for service and MOTs,...
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Customer Service Representative
1 day ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeContact Centre Advisor - Stoke-on-TrentWe are seeking a highly skilled and motivated individual to join our After Sales Team as a Contact Centre Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Your primary focus will be on booking our customers in for service and MOTs,...
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Customer Service Representative
4 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Brook Street NMR Full timeCustomer Advisor RoleWe are seeking a Customer Advisor to join our team at Brook Street NMR. As a Customer Advisor, you will be the first point of contact for users requiring updates or signposting regarding their applications and/or any court cases.Key Responsibilities:Provide an accessible and inclusive service to service users, providing clear signposting...
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Customer Service Representative
5 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Brook Street NMR Full timeCustomer Advisor RoleWe are seeking a Customer Advisor to join our team at Brook Street NMR. As a Customer Advisor, you will be the first point of contact for users requiring updates or signposting regarding their applications and/or any court cases.Key Responsibilities:Provide an accessible and inclusive service to service users, providing clear signposting...
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Customer Service Specialist
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Bristol Street Motors Full timePosition OverviewBristol Street Motors Ford StokeAt Bristol Street Motors Ford Stoke, we are excited to present an excellent opportunity for a Customer Service Specialist to join our reputable organization. As part of one of the leading automotive retailers in the UK, you will play a vital role in our operations.We offer a competitive basic salary of...
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Customer Service Representative
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Safer Hand Solutions Ltd Full timeJob Title: Customer Support RepresentativeJob Summary:We are seeking an experienced Customer Support Representative to join our dedicated team at Safer Hand Solutions Ltd. As a key player in the industry, we provide comprehensive support services within the manufacturing and industrial sectors.Key Responsibilities:Handle customer inquiries and assess...
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Customer Service Representative
5 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Meridian Business Support Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Meridian Business Support. As a key member of our Customer Contact team, you will play a vital role in providing exceptional customer service and support to our clients.Key Responsibilities:Process customer orders and updates in a...
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Customer Service Representative
5 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Meridian Business Support Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Meridian Business Support. As a key member of our Customer Contact team, you will play a vital role in providing exceptional customer service and support to our clients.Key Responsibilities:Process customer orders and updates in a...
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Customer Service Representative
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Safer Hand Solutions Ltd Full timeJob Description**Job Title:** Customer Support Representative**Job Summary:** We are seeking a highly skilled and experienced Customer Support Representative to join our team at Safer Hand Solutions Ltd. As a Customer Support Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and supporting our...
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Customer Service Representative
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Safer Hand Solutions Ltd Full timeJob Description**Job Title:** Customer Support Representative**Job Summary:** We are seeking a highly skilled and experienced Customer Support Representative to join our team at Safer Hand Solutions Ltd. As a Customer Support Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and supporting our...