Hospital Assistant
3 days ago
We are seeking a dedicated and compassionate individual to join our Patient Dining team as a Ward Host/Hostess. As a key member of our team, you will play a vital role in providing exceptional customer service to patients, ensuring their nutritional and hydration needs are met.
Key Responsibilities:- Provide menus and take orders from patients, addressing dietary and allergen queries.
- Prepare and deliver refreshments and meals for breakfast, lunch, and dinner service.
- Clear ward areas and wash up dirty dishes, maintaining a clean and hygienic kitchen environment.
- Liaise with ward staff to ensure patients' needs are met in a timely manner.
- Offer outstanding customer service, prioritizing patient satisfaction.
- Awareness of food and hygiene standards.
- Passionate about patient care, with effective communication skills.
- Able to work under pressure, individually and as part of a team, with a flexible approach.
- Confident working in a hospital environment, with sensitivity towards patients who may be unwell or distressed.
- This role is subject to a Disclosure & Barring Service check, costs met by the employer.
As part of Compass Group UK & Ireland, Medirest is a specialist healthcare operating company, providing a range of hotel services, including staff, patient, and visitor catering, domestics, portering, security, and reception, at over 130 NHS Trusts and private hospitals.
We are committed to fostering an inclusive environment where every individual can thrive, with equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
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