Current jobs related to Lead for Service Enhancement Projects - Surbiton, Greater London - South West London and St Georges Mental Health NHS Trust

  • IT Project Manager

    1 month ago

    Surbiton, Greater London, United Kingdom Air Charter Service Full time

    Job Title: IT Project ManagerWe are seeking an experienced IT Project Manager to join our team at Air Charter Service Inc. The successful candidate will be responsible for leading projects from discovery to delivery and benefit realization.Key Responsibilities:Develop project approaches and plansManage a range of different projects from third-party software...

  • IT Project Manager

    1 month ago

    Surbiton, Greater London, United Kingdom Air Charter Service Full time

    Job Title: IT Project ManagerWe are seeking an experienced IT Project Manager to join our team at Air Charter Service Inc. The successful candidate will be responsible for leading projects from discovery to delivery and benefit realization.Key Responsibilities:Develop project approaches and plansManage a range of different projects from third-party software...

  • IT Project Manager

    3 weeks ago

    Surbiton, Greater London, United Kingdom Air Charter Service Full time

    Job Title: IT Project ManagerWe are seeking an experienced IT Project Manager to join our team at Air Charter Service Inc. The successful candidate will be responsible for managing a range of IT projects from third-party software implementation to business change projects.Key Responsibilities:Develop project approaches and plans, ensuring effective and...

  • IT Project Manager

    3 weeks ago

    Surbiton, Greater London, United Kingdom Air Charter Service Full time

    Job Title: IT Project ManagerWe are seeking an experienced IT Project Manager to join our team at Air Charter Service Inc. The successful candidate will be responsible for managing a range of IT projects from third-party software implementation to business change projects.Key Responsibilities:Develop project approaches and plans, ensuring effective and...

  • IT Project Manager

    4 weeks ago

    Surbiton, Greater London, United Kingdom Air Charter Service Full time

    Job Title: IT Project ManagerWe are seeking an experienced IT Project Manager to join our team at Air Charter Service Inc. The successful candidate will be responsible for managing a range of IT projects from third-party software implementation to business change projects.Key Responsibilities:Develop project approaches and plans, ensuring effective and...

  • IT Project Manager

    4 weeks ago

    Surbiton, Greater London, United Kingdom Air Charter Service Full time

    Job Title: IT Project ManagerWe are seeking an experienced IT Project Manager to join our team at Air Charter Service Inc. The successful candidate will be responsible for managing a range of IT projects from third-party software implementation to business change projects.Key Responsibilities:Develop project approaches and plans, ensuring effective and...

  • IT Project Manager

    3 weeks ago

    Surbiton, Greater London, United Kingdom Air Charter Service Full time

    Job Title: IT Project ManagerWe are seeking an experienced IT Project Manager to join our team at Air Charter Service Inc. The successful candidate will be responsible for managing a range of IT projects from third-party software implementation to business change projects.Key Responsibilities:Develop project approaches and plans, ensuring effective and...

  • IT Project Manager

    3 weeks ago

    Surbiton, Greater London, United Kingdom Air Charter Service Full time

    Job Title: IT Project ManagerWe are seeking an experienced IT Project Manager to join our team at Air Charter Service Inc. The successful candidate will be responsible for managing a range of IT projects from third-party software implementation to business change projects.Key Responsibilities:Develop project approaches and plans, ensuring effective and...

  • IT Project Manager

    2 weeks ago

    Surbiton, Greater London, United Kingdom Air Charter Service Full time

    Job Title: IT Project Manager - Software Delivery ExpertJob Summary:We are seeking an experienced IT Project Manager to lead our software delivery lifecycle stages from discovery to delivery and benefit realization. The successful candidate will have a strong background in project management, with experience in managing mid-sized and large IT projects.Key...

  • Electrical Design Engineer

    2 weeks ago

    Surbiton, Greater London, United Kingdom EMCOR UK Full time

    Job OverviewThe Electrical Design Engineer - Project Lead will be responsible for planning, coordinating, and managing the design stages and technical development of new and existing projects from initial inception through to final handover.Key ResponsibilitiesEnsure accurate collation and compilation of design documentation.Represent the client's and EMCOR...

  • Business Systems Analyst

    4 weeks ago

    Surbiton, Greater London, United Kingdom Air Charter Service Full time

    {"title": "Business Analyst Role", "description": "Job SummaryWe are seeking a skilled Business Analyst to join our team at Air Charter Service. As a Business Analyst, you will play a key role in driving business improvement and delivering high-quality IT projects.Key ResponsibilitiesBusiness Analysis: Gather and document business requirements, identify...

  • Business Systems Analyst

    4 weeks ago

    Surbiton, Greater London, United Kingdom Air Charter Service Full time

    {"title": "Business Analyst Role", "description": "Job SummaryWe are seeking a skilled Business Analyst to join our team at Air Charter Service. As a Business Analyst, you will play a key role in driving business improvement and delivering high-quality IT projects.Key ResponsibilitiesBusiness Analysis: Gather and document business requirements, identify...

  • Business Systems Analyst

    4 weeks ago

    Surbiton, Greater London, United Kingdom Air Charter Service Full time

    {"title": "Business Analyst Role", "description": "Job SummaryWe are seeking a skilled Business Analyst to join our team at Air Charter Service. As a Business Analyst, you will play a key role in driving business improvement and delivering high-quality IT projects.Key ResponsibilitiesBusiness Analysis: Gather and document business requirements, identify...

  • Business Systems Analyst

    4 weeks ago

    Surbiton, Greater London, United Kingdom Air Charter Service Full time

    {"title": "Business Analyst Role", "description": "Job SummaryWe are seeking a skilled Business Analyst to join our team at Air Charter Service. As a Business Analyst, you will play a key role in driving business improvement and delivering high-quality IT projects.Key ResponsibilitiesBusiness Analysis: Gather and document business requirements, identify...

  • Electrical Design Engineer

    2 months ago

    Surbiton, Greater London, United Kingdom EMCOR UK Full time

    Job Summary:The Electrical Design Engineer - Project Lead will be responsible for leading the design stages and technical development of new and existing projects from initial inception through to final handover. This will involve planning, coordinating, managing, and overseeing multiple discipline projects, including M&E, fabric, and specialist elements.Key...

  • Electrical Design Engineer

    2 months ago

    Surbiton, Greater London, United Kingdom EMCOR UK Full time

    Job Summary:The Electrical Design Engineer - Project Lead will be responsible for leading the design stages and technical development of new and existing projects from initial inception through to final handover. This will involve planning, coordinating, managing, and overseeing multiple discipline projects, including M&E, fabric, and specialist elements.Key...

  • Business Systems Analyst

    1 month ago

    Surbiton, Greater London, United Kingdom Air Charter Service Full time

    {"title": "Business Analyst Role", "description": "Job SummaryWe are seeking a skilled Business Analyst to join our team at Air Charter Service. As a Business Analyst, you will play a key role in driving business improvement and delivering high-quality IT projects.Key ResponsibilitiesBusiness Analysis: Gather and document business requirements, identify...

  • Business Systems Analyst

    1 month ago

    Surbiton, Greater London, United Kingdom Air Charter Service Full time

    {"title": "Business Analyst Role", "description": "Job SummaryWe are seeking a skilled Business Analyst to join our team at Air Charter Service. As a Business Analyst, you will play a key role in driving business improvement and delivering high-quality IT projects.Key ResponsibilitiesBusiness Analysis: Gather and document business requirements, identify...

  • Electrical Design Engineer

    2 weeks ago

    Surbiton, Greater London, United Kingdom EMCOR UK Full time

    Job Title: Electrical Design Engineer - Project LeadJob Summary:We are seeking an experienced Electrical Design Engineer to lead our project teams in the design and development of electrical systems for our clients. The successful candidate will have a strong background in electrical engineering, excellent communication skills, and the ability to work...

  • Senior Civil/Structural Project Lead

    1 week ago

    Surbiton, Greater London, United Kingdom ALDWYCH CONSULTING Full time

    About the Role:A dynamic and creative design consultancy based in Surbiton is seeking an experienced Civil/Structural Engineer to join their team. The ideal candidate will have a strong background in buildings and bridges, as well as other structures, and will be able to contribute to a variety of civil/structural infrastructure projects.Key...

Lead for Service Enhancement Projects

3 months ago

Surbiton, Greater London, United Kingdom South West London and St Georges Mental Health NHS Trust Full time

Job Overview

Are you prepared to significantly impact mental health services in South West London?

An exciting opportunity has emerged for a motivated and seasoned manager to advance their career by overseeing a range of service transformation and enhancement initiatives, ultimately benefiting our patients. You will play a crucial role in driving improvements in clinical practices and operational processes to ensure outstanding patient care, while empowering our staff to perform at their best. This position will collaborate closely with service leaders and clinicians to strategize and implement enhancements in care planning and clinical pathways across our acute and community services. Emphasis will be placed on quality enhancement, productivity, and data and digital advancements as vital components of this transformation.

Mental health services are central to our objectives within the South West London Integrated Care System, with a commitment from the system to invest in enhancing mental health, especially during these challenging times.

Key Responsibilities

We seek an individual ready to transition into a more senior, cross-functional management role, working across multiple boroughs and diverse service areas. Experience in healthcare service management and delivery, alongside expertise in organization, project planning, and the execution of change and enhancement, is essential for this role.

You will be proactive and self-driven, capable of inspiring and engaging others, fostering constructive and sustainable benefits in collaboration with clinical teams. Close collaboration with the senior management team, finance, and strategy colleagues in a matrix structure will be expected to support the development and execution of change, while prioritizing patient-centered improvements.

We look forward to your application.

About Us

We take pride in our community at South West London and St George's Mental Health NHS Trust.

Our expert services, rich history, and unwavering commitment to delivering top-quality care for individuals with mental health challenges are our hallmarks. The Care Quality Commission currently rates our services as 'good' - we aspire to achieve 'outstanding'.

This is an opportune moment to join our team. We are revolutionizing our approach to community care to fulfill our mission of Making Life Better Together. We have established two state-of-the-art mental health facilities at Springfield University Hospital, recognized as among the best globally. Further developments are on the horizon across our sites and services.

We embrace inclusivity and diversity, striving to be actively anti-racist. We aim to attract individuals from various backgrounds and experiences to enrich our collaborative efforts. We are proud to co-create and involve our local communities in all our endeavors.

We provide flexible working arrangements, career advancement opportunities, and a variety of benefits to foster a positive and welcoming environment where our staff and their careers can flourish.

Job Responsibilities

Supporting Operational and Financial Enhancements

  • Facilitate the development of operational enhancements and transformations within the service line, encouraging operational colleagues to question existing practices.
  • Utilize proven tools and methodologies, including lean processes, to assess and analyze complex and contentious issues adversely affecting current service line performance in clinical and administrative functions. Assist in problem-solving to identify and understand root causes of underperformance.
  • Collaborate to implement improved care pathways or administrative processes that yield higher quality and reduced waste.
  • Design and establish effective information-sharing systems to promote efficient working practices for new end-to-end processes.
  • Aid service lines in comprehending data capture and related reporting, including robust benefits realization for each project.
  • Assist in developing business cases as necessary.
  • Organize service line workshops to present complex information to staff and senior leaders, engaging them in the change process.
  • Support the drafting of quality impact assessments for service transformation and change initiatives.
  • Establish and manage effective governance structures for the Clinical Service Line improvement program.
  • Ensure that program outputs are of high quality, delivered on time, and within budget.
  • Proactively monitor program progress, issues, and risks, taking corrective and mitigating actions as needed.
  • Draft complex, sensitive, and contentious information, presenting it in a clear format for various stakeholders to support the transformation/change process.
  • Maintain service value and sustainability at the core of change efforts, seeking opportunities to enhance service efficiency.
  • Identify specific opportunities for value enhancement by analyzing productivity and driving action plans to optimize this in collaboration with Service Line teams.
  • Analyze demand information to assist Service Line teams in proposing solutions to address surges, post-COVID challenges, and demographic demand increases through effective service development and expansion.
  • Project manage the rollout of new services and operational methodologies.

Transformational Initiatives

  • Support the development and execution of a Mental Health Transformation Program, building on previously achieved progress. This will involve collaboration with designated leads and colleagues within the Strategy team.
  • Work alongside colleagues to ensure that themes from the Trust Strategy, including a focus on prevention and recovery, are integrated into all improvement and transformation initiatives.
  • Collaborate with colleagues to ensure that a co-production and engagement approach is embedded in all improvement and transformation efforts.
  • Engage with a diverse range of colleagues to facilitate Service Line improvement and transformation work, considering the work at place, borough, and system levels in SWL and the evolving Primary Care Networks models.

Communication and Relationship Management

  • Employ advanced influencing skills to inspire, motivate, and engage individuals and teams across the Service Line to deliver prompt and high-quality improvement projects.
  • Utilize expert communication, negotiation, and influencing skills to cultivate and maintain excellent working relationships with a broad spectrum of internal and external stakeholders on various service improvements, driving and challenging each key working relationship to innovate and achieve reform in alignment with agreed objectives.
  • Navigate complex and conflicting subjects/problems, including managing potentially challenging situations with staff and stakeholders where resistance to change may arise. Ensure optimal engagement from staff, colleagues, and stakeholders to facilitate continuous change and secure appropriate buy-in.

Person Specification

Experience

Essential

  • Experience managing a mental health caseload/pathway or leading a mental health multidisciplinary team.
  • Experience working at and with a senior clinical or management level.
  • Proven track record of meeting deadlines for large-scale programs of work.
  • Experience drafting reports for committees and program board meetings.
  • Experience in service development/redesign and leading successful implementation of substantial change.
  • Experience collaborating with external stakeholders.

Desirable

  • Experience producing project plans and managing projects against milestones and deliverables.
  • Familiarity with procurement processes.

Qualifications

Essential

  • Master’s degree or equivalent professional qualification.
  • Project management qualification (e.g., PRINCE2).
  • Evidence of ongoing professional development.