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Repair Operations Coordinator

2 months ago

Newham, United Kingdom HOWELLS SOLUTIONS LIMITED Full time
Job Overview

We are seeking an experienced Repair Operations Coordinator to join our team at Howells Solutions Limited.

The successful candidate will be responsible for managing calls on our system, planning and scheduling routine, essential and emergency property maintenance works, and ensuring all trades are ready and present on-site.

Key Responsibilities:

  • Manage operative diaries and general administration tasks
  • Plan and schedule repairs and maintenance requests to the relevant operative
  • Liaise with operatives, tenants, and clients to ensure effective communication
  • Document control and tracking of work completion
  • Work towards individual and client Key Performance Indicators (KPIs)
  • Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
  • Organise external supply companies and ensure all necessary materials and logistics are in place
  • Collaborate with in-house and 3rd party engineers and tradesmen to plan appointments and reorganise schedules as needed

About the Role:

This is a full-time, permanent position based in Stratford, with a competitive salary range of £25,000 - £27,000 per annum.

We are looking for a proactive and experienced Repair Operations Coordinator who can work effectively in a fast-paced environment and collaborate with key stakeholders, clients, councils, housing agents, suppliers, and trades.

Requirements:

  • Experience as a Planner/Scheduler working on a Social Housing contract
  • Excellent time management and communication skills
  • Experience of using repairs and maintenance software

How to Apply:

If you are interested in this role, please apply online now.