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Domestic Appliance Repair Specialist

2 months ago

Edinburgh, Edinburgh, United Kingdom Pacifica Full time
About Pacifica

Pacifica is a leading provider of outsourced support and repair services for domestic appliances in the UK.

The Role

We are seeking an experienced field-based domestic appliance engineer to join our team. As a key member of our field community, you will be responsible for diagnosing and resolving issues with domestic appliances in customers' homes. You will work independently and as part of a team to deliver exceptional service and support to our customers.

Key Responsibilities
  • Diagnose and repair domestic appliances in customers' homes
  • Work independently and as part of a team to deliver exceptional service and support
  • Use product knowledge and expertise to resolve issues
  • Collaborate with regional field service teams to achieve service excellence
What We Offer
  • Competitive salary with quarterly wage increases based on performance
  • Bonus scheme available to increase earnings
  • 8 hour day, Monday - Friday
  • Intime daily parts delivery to a designated parts collection point
  • Company van, fuel card, uniform, specialist tools, mobile tablet, and PPE provided
  • Company Pension scheme
  • Private Van use (optional, subject to HMRC Tax rules)
  • Up to 33 days annual holiday allowance including 8 bank holidays
  • Wellbeing and fantastic work-life balance
  • Excellent opportunities for progression and promotion within our business
  • Company online retailer saving portal
  • Costa card gift cards - monthly nominations by Team Managers
  • Van stock supplied and automatically replenished based on personal usage
  • Easy to use in-house engineer software for repair visits
  • Specialist training

IMPORTANT - You will need to hold a full UK manual Driving Licence with no more than 6 points.