Overnight Guest Services Supervisor

1 month ago


Manchester, United Kingdom RBH Full time

Are you ready to take the next step in your career within the hospitality sector? We are seeking a dedicated Night Guest Service Manager to oversee our hotel operations during the nighttime hours.

In this pivotal role, you will be responsible for ensuring that our guests receive outstanding service while maintaining a safe and secure environment.

Key Responsibilities:

  • Guide and mentor the Night Team to achieve exceptional customer service and sales results
  • Adjust staffing levels according to operational requirements
  • Facilitate effective communication among all departments
  • Address guest concerns and feedback with professionalism
  • Ensure the security of the premises throughout the night

What We Provide:

  • Discounted accommodation rates for you and your family
  • Additional leave for your birthday
  • Flexible scheduling options
  • Pension benefits
  • Complimentary meals during shifts

If you possess a strong commitment to delivering outstanding service and are eager to contribute to a memorable guest experience, we encourage you to consider this opportunity.



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