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Retail Store Manager

2 months ago


Norwich, Norfolk, United Kingdom Mencap Full time

Job Opportunity

We are seeking a highly motivated and experienced Retail Store Manager to join our team at Mencap. As a key member of our retail operations, you will play a vital role in driving sales, managing stock, and leading a team of volunteers and staff.

Key Responsibilities:

  • Develop and implement effective store systems to maximize profits and donations.
  • Represent Mencap as a professional and charitable organization, ensuring that your actions align with our values and mission.
  • Source and manage stock from local donors and suppliers.
  • Implement and manage the Gift Aid scheme to maximize income.
  • Meet profit targets by optimizing sales and managing costs effectively.
  • Maintain a high standard of store presentation and visual merchandising.
  • Lead and develop a team of volunteers and staff, providing training, development, and performance management.
  • Manage all financial and cash handling processes, as well as health and safety procedures.

Requirements:

  • Proven experience as an assistant manager or supervisor in a retail environment, with a track record of managing budgets and achieving sales targets.
  • Ability to work flexible hours, including weekends and bank holidays, as required.
  • Willingness to travel to team meetings, training events, and other business-related activities.
  • Passion for the Mencap values and commitment to delivering excellent customer service.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity to work for a leading charity organization.
  • Professional development and training opportunities.
  • Discounts and cashback on high street purchases.
  • Access to a health cash plan and employee assistance program.