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Trading Operations Support Specialist
2 months ago
Trading Operations Support Specialist – Financial Services Firm
We are pleased to announce an exciting opportunity for a Trading Operations Support Specialist at a prestigious Financial Services Firm. This role is pivotal in ensuring the smooth operation of trading activities and will involve providing both onsite and remote assistance to various global offices.
As part of a dynamic team, you will report directly to the management team and play a crucial role in supporting traders and high-profile clients. The organization is known for its commitment to employee development, with a significant portion of the workforce enjoying long tenures.
This position requires a strong presence in the London office for the majority of the week, fostering collaboration and immediate support for trading operations.
Key Responsibilities:
- Deliver exceptional IT support across multiple platforms, ensuring optimal performance for trading systems.
- Demonstrate proficiency in troubleshooting hardware and software issues effectively.
- Provide comprehensive support for both Windows and MAC operating systems.
- Utilize PowerShell scripting to enhance operational efficiency.
- Engage in 1st to 3rd line support for traders and executive-level clients.
- Collaborate with global teams to address and resolve technical challenges.
This role is ideal for candidates with extensive experience in IT support within a trading environment, looking to further their career in a supportive and growth-oriented organization.
