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Retail Team Leader

2 months ago

West Berkshire, United Kingdom Sue Ryder Full time £12
Position: Retail Team Leader

About Us:
Sue Ryder is a prominent charity retailer in the UK, operating over 400 stores. Our mission is to provide essential support to individuals facing the end of life or dealing with grief. Every item sold in our shops contributes to funding our vital services, which include expert medical, practical, and emotional assistance.

Role Overview:
As a Retail Team Leader, you will play a crucial role in supporting the Shop Manager in the daily operations of our store. Your retail experience and customer service skills will be instrumental in driving sales and enhancing the shopping experience for our customers and donors.

Key Responsibilities:
  • Utilize your retail expertise to boost sales and meet targets.
  • Lead a team to deliver exceptional customer service.
  • Engage with the local community to secure donations and stock.
  • Assist in recruiting, training, and retaining a dedicated volunteer team.
  • Maintain high standards of merchandising and store presentation.
  • Oversee stock management processes to ensure a well-stocked and appealing store.
  • Act as a brand ambassador, promoting our initiatives and campaigns.
  • Manage stock operations through our electronic point of sale system.

Benefits:
  • Generous holiday allowance, increasing with service.
  • Company pension scheme.
  • Employee discounts with numerous retailers.
  • Referral bonuses for bringing in new team members.
  • Access to employee support programs.
  • Enhanced parental leave policies.

Diversity and Inclusion:
We value diversity and have established employee networks to support various communities, including LGBTQ+, ethnic diversity, and individuals with disabilities.

Join Us:
If you are passionate about retail and want to make a difference in people's lives, we invite you to consider this opportunity to join our team.