Parts Specialist

2 weeks ago


Leeds, Leeds, United Kingdom Toyota Full time

About Vantage

Vantage is a leading automotive group with a strong presence across Yorkshire and Lancashire, representing renowned brands like Toyota, Lexus, Kia, and Škoda. We pride ourselves on our commitment to customer satisfaction and providing exceptional service.

The Opportunity: Parts Contact Centre Advisor

We are seeking a dedicated and experienced Parts Contact Centre Advisor to join our newly established team at Toyota Leeds. This role offers the chance to contribute to a dynamic environment while delivering outstanding customer service.

Your Responsibilities:

  • Provide accurate pricing information to trade customers, building strong relationships and securing business.
  • Process orders for parts, ensuring timely delivery to our dealerships within the designated area.
  • Collaborate with trade customers to agree on payment schedules and delivery arrangements.
  • Maintain a high level of customer satisfaction by addressing inquiries promptly and professionally.

The Ideal Candidate:

  • Possesses excellent communication skills, both written and verbal, with a professional and friendly demeanor.
  • Demonstrates strong customer service orientation, aiming to exceed expectations and build lasting relationships.
  • Has experience in stock ordering and inventory management within a similar role.
  • Is highly organized, detail-oriented, and able to manage multiple tasks effectively.


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