Customer Service Representative
1 day ago
We are seeking a highly organized and customer-focused Customer Service Administrator to join our team at Reed. As the primary point of contact for our clients, you will be responsible for ensuring accurate information is provided regarding orders pre- and post-delivery.
Key Responsibilities- Input and upload manually placed orders accurately into the planning system
- Negotiate with customers to arrange suitable delivery dates and times when necessary
- Perform reconciliation duties depending on customer requirements
- Update the planning system with details to ensure correct site planning
- Ensure safety critical defects are addressed promptly, putting the site on stop if necessary
- Regularly contact customers to close out outstanding SIN issues and update the planning system
- Answer the customer helpline and respond to requests for information regarding deliveries
- Handle customer queries, such as providing Proof of Delivery (POD) documents
- Log customer complaints in the system and escalate to the appropriate party
- Manage responses to customer complaints within agreed timelines
- Log KPI information for management reports
- Collate data on additional costs incurred per customer for monthly charging
- Support the smooth running of the shift with various administrative tasks
- Record customer details accurately for site works and ensure all relevant systems and teams are updated for accurate planning
- Experience in Customer Services
- Ability to work to deadlines and manage time effectively
- Professional and helpful attitude towards customers, colleagues, and the public
- Strong organisational and communication skills
- Immediately available
- On-site car parking
- Competitive hourly rate £13 plus Reed benefits
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Customer Service Representative
2 weeks ago
Huddersfield, Kirklees, United Kingdom Auxillis Full timeAbout AuxillisAuxillis is a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We're trusted by some of the UK's best known motor insurers and motoring brands to help their customers when they need it most.Job SummaryWe're seeking a highly skilled Customer Service Representative to join our team. As a...
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Customer Service Representative
2 weeks ago
Huddersfield, Kirklees, United Kingdom Auxillis Full timeAbout AuxillisAuxillis is a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We're trusted by some of the UK's best known motor insurers and motoring brands to help their customers when they need it most.Job SummaryWe're seeking a highly skilled Customer Service Representative to join our team. As a...
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Customer Service Representative
3 weeks ago
Huddersfield, Kirklees, United Kingdom FMG Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our Rapid Response team at FMG. As a key member of our team, you will be responsible for providing comprehensive, 24/7 telephone support service to those in need of urgent assistance.Key ResponsibilitiesProvide exceptional customer service to clients over the...
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Customer Service Representative
2 weeks ago
Huddersfield, Kirklees, United Kingdom FMG Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our Rapid Response team at FMG. As a key member of our team, you will be responsible for providing comprehensive, 24/7 telephone support service to those in need of urgent assistance.Key ResponsibilitiesProvide exceptional customer service to clients over the...
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Customer Service Representative
3 weeks ago
Huddersfield, Kirklees, United Kingdom Spring Resourcing Solutions Ltd Full timeWe are seeking a skilled Customer Service Representative to join our team at Spring Resourcing Solutions Ltd. As a key member of our logistics team, you will provide exceptional support to customers who have questions or concerns about their deliveries.Main Responsibilities:Respond to inbound customer calls and provide timely updates on delivery statusOffer...
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Customer Service Representative
2 weeks ago
Huddersfield, Kirklees, United Kingdom Aspion Full timeJob Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Aspion. As a key member of our customer interface, you will be responsible for providing exceptional customer service while supporting our planning and dispatch teams. Key Responsibilities: Provide timely and effective responses to customer...
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Customer Service Representative
2 weeks ago
Huddersfield, Kirklees, United Kingdom Aspion Full timeJob Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Aspion. As a key member of our customer interface, you will be responsible for providing exceptional customer service while supporting our planning and dispatch teams. Key Responsibilities: Provide timely and effective responses to customer...
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Customer Service Representative
3 weeks ago
Huddersfield, Kirklees, United Kingdom Aspion Full timeJob Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Aspion. As a key member of our customer interface, you will be responsible for providing exceptional customer service while supporting our planning and dispatch teams. Key Responsibilities: Provide timely and effective responses to customer...
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Huddersfield, Kirklees, United Kingdom FMG Full time{"About the Role": "Are you looking for a new challenge within a business that supports your professional growth and development? We have an exciting opportunity for a Customer Service Representative to join our growing Rapid Response team! Our Rapid Response team provides comprehensive, 24/7 telephone support service to those in need of urgent assistance....
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Huddersfield, Kirklees, United Kingdom FMG Full time{"About the Role": "Are you looking for a new challenge within a business that supports your professional growth and development? We have an exciting opportunity for a Customer Service Representative to join our growing Rapid Response team! Our Rapid Response team provides comprehensive, 24/7 telephone support service to those in need of urgent assistance....
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Huddersfield, Kirklees, United Kingdom FMG Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our Rapid Response team at FMG. As a key member of our team, you will provide comprehensive telephone support to customers in need of urgent assistance.Key ResponsibilitiesProvide exceptional customer service via telephone, ensuring a positive experience for all customers.Manage...
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Huddersfield, Kirklees, United Kingdom FMG Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our Rapid Response team at FMG. As a key member of our team, you will provide comprehensive telephone support to customers in need of urgent assistance.Key ResponsibilitiesProvide exceptional customer service via telephone, ensuring a positive experience for all customers.Manage...
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Huddersfield, Kirklees, United Kingdom FMG Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our Rapid Response team. As a key member of our team, you will provide comprehensive telephone support to customers in need of urgent assistance.Key ResponsibilitiesProvide exceptional customer service via telephone, ensuring a positive experience for all customers.Manage...
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Huddersfield, Kirklees, United Kingdom FMG Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our Rapid Response team. As a key member of our team, you will provide comprehensive telephone support to customers in need of urgent assistance.Key ResponsibilitiesProvide exceptional customer service via telephone, ensuring a positive experience for all customers.Manage...
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Huddersfield, Kirklees, United Kingdom FMG Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our Rapid Response team at FMG. As a key member of our team, you will provide comprehensive telephone support to customers in need of urgent assistance.Key ResponsibilitiesProvide exceptional customer service via telephone, ensuring a positive experience for all customers.Manage...
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Huddersfield, Kirklees, United Kingdom FMG Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our Rapid Response team at FMG. As a key member of our team, you will provide comprehensive telephone support to customers in need of urgent assistance.Key ResponsibilitiesProvide exceptional customer service via telephone, ensuring a positive experience for all customers.Manage...
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Huddersfield, Kirklees, United Kingdom FMG Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our Rapid Response team at FMG. As a key member of our team, you will provide comprehensive telephone support to customers in need of urgent assistance.Key ResponsibilitiesManage customer calls in a sensitive and professional manner, providing effective solutions to their...
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Huddersfield, Kirklees, United Kingdom FMG Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our Rapid Response team at FMG. As a key member of our team, you will provide comprehensive telephone support to customers in need of urgent assistance.Key ResponsibilitiesManage customer calls in a sensitive and professional manner, providing effective solutions to their...
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Customer Service Liaison
4 days ago
Huddersfield, Kirklees, United Kingdom Hoyer Global Transport Logistics Full timeCustomer Service RepresentativeHoyer UK Ltd is a market leader in the transportation of bulk liquids, powders and gases, using a diverse range of transport methods.Our company's success is built on providing a high level of customer service to our clients, handling their orders across Europe.The Customer Service Representative will assist in coordinating the...
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Customer Service Liaison
4 days ago
Huddersfield, Kirklees, United Kingdom Hoyer Global Transport Logistics Full timeCustomer Service RepresentativeHoyer UK Ltd is a market leader in the transportation of bulk liquids, powders and gases, using a diverse range of transport methods.Our company's success is built on providing a high level of customer service to our clients, handling their orders across Europe.The Customer Service Representative will assist in coordinating the...
