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Retail Sales Associate

2 months ago


Midlothian, United Kingdom Dreams Ltd Full time
About Dreams Ltd

We're a leading bed retailer in the UK, dedicated to making bedtimes better for our customers. Our team of sleep-savvy Bed Experts work together to provide exceptional service and help customers find the perfect mattress and bedding solutions.

Job Overview

We're seeking a motivated and customer-focused individual to join our Retail team in Edinburgh Seafield. As a Retail Sales Assistant, you'll play a vital role in delivering an exceptional customer experience and contributing to the store's success.

Key Responsibilities
  • Provide exceptional customer service, listening to customers' needs and guiding them to find the perfect fit.
  • Work closely with customers to understand their sleep preferences and recommend suitable products.
  • Use our market-leading sleep technology, Sleepmatch, to help customers choose the right mattress.
  • Contribute to maintaining a clean and welcoming store environment.
What We Offer
  • Competitive salary and uncapped commission scheme.
  • Discounts on Dreams products and other brands.
  • Opportunities for learning and development, including comprehensive induction and progression opportunities.
  • Wellbeing support, including a 24-hour helpline and access to counselling.
Requirements
  • Excellent communication and interpersonal skills.
  • Motivated and determined individual with a positive attitude.
  • Ability to work flexibly, including weekends and bank holidays.

We're looking for someone who is passionate about delivering exceptional customer service and is eager to learn and grow with our team. If you're a people person with a natural ability to build rapport and establish great relationships, we'd love to hear from you.