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Pub & Grill Team Leader - Tingley

2 months ago

Leeds, Leeds, United Kingdom Village Hotels Full time

Job Summary:

Village Hotels is seeking a skilled and motivated Pub & Grill Team Leader to join our team. As a key member of our hospitality team, you will play a vital role in delivering exceptional customer service and leading our team to success.

Key Responsibilities:

  • Lead by Example: Demonstrate a passion for delivering outstanding customer service and lead by example to motivate and inspire your team.
  • Team Management: Support the Pub and Grill Manager in running breakfast and daytime/evening shifts, ensuring seamless service delivery and high team morale.
  • Service Excellence: Foster a culture of service excellence, encouraging team members to provide exceptional service and create memorable experiences for our guests.
  • Training and Development: Collaborate with the training team to develop and implement training programs that enhance team skills and knowledge.
  • Business Growth: Contribute to business growth by identifying opportunities to improve service standards, increase sales, and enhance customer satisfaction.

What We Offer:

  • Competitive Salary: A competitive salary package that reflects your skills and experience.
  • Benefits: Enjoy a range of benefits, including complimentary leisure club membership, employee discounts, and access to our exciting training platform.
  • Career Development: Opportunities for career growth and development, with a focus on promoting from within.
  • Work-Life Balance: Enjoy a healthy work-life balance, with flexible working hours and a supportive team environment.

Requirements:

  • Leadership Skills: Proven leadership skills, with experience in managing teams and driving business results.
  • Customer Service: A passion for delivering exceptional customer service and creating memorable experiences.
  • Communication: Excellent communication skills, with the ability to motivate and inspire team members.
  • Problem-Solving: Strong problem-solving skills, with the ability to think critically and make informed decisions.

What We're Looking For:

We're looking for a motivated and experienced hospitality professional who is passionate about delivering exceptional customer service and leading a high-performing team. If you're a natural leader with a passion for hospitality, we'd love to hear from you.