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Greater Manchester, United Kingdom Premier Group Recruitment Full time{"h1":{"text":"Telecoms Billing Manager - Premier Group Recruitment"}}, Job Overview Premier Group Recruitment is seeking an experienced Telecoms Billing Manager to join our team. As a key member of our operations team, you will be responsible for managing telecom billing operations, ensuring precision, efficiency, and compliance with industry...
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Greater Manchester, United Kingdom Premier Group Recruitment Full time{"h1":{"text":"Telecoms Billing Manager - Premier Group Recruitment"}}, Job Overview Premier Group Recruitment is seeking an experienced Telecoms Billing Manager to join our team. As a key member of our operations team, you will be responsible for managing telecom billing operations, ensuring precision, efficiency, and compliance with industry...
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Telecoms Billing Operations Specialist
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Manchester, United Kingdom Premier Group Recruitment Full time{"h1": "Key Role in Telecoms Billing Operations", "p": "Premier Group Recruitment is seeking an experienced Telecoms Billing Manager with a deep understanding of the Zoey billing platform to step into a key role managing telecom billing operations, ensuring precision, efficiency, and compliance with industry standards. This is a fantastic opportunity for a...
Telecoms Billing Manager
2 months ago
We are seeking an experienced Telecoms Billing Manager to join our team at Premier Group Recruitment. As a key member of our organization, you will be responsible for overseeing the entire telecom billing process using the Zoey platform.
Key Responsibilities:- Oversee the entire telecom billing process using the Zoey platform.
- Ensure accurate and timely invoicing for all telecom services.
- Monitor customer usage, manage alerting procedures, and oversee CDR imports for all billing suppliers.
- Act as the go-to expert for the Zoey billing platform.
- Analyze billing data for trends and discrepancies, providing insights and recommendations for cost control and process improvement.
- Deliver regular and ad-hoc reports to management and key stakeholders.
- Efficiently resolve customer billing inquiries and disputes.
- Collaborate with customer service and sales teams to ensure a smooth billing experience, maintaining high levels of customer satisfaction.
- Ensure compliance with all industry regulations and internal company policies.
- Lead preparations for internal and external audits, implementing controls to mitigate errors and prevent fraud.
- Lead and mentor a team of billing specialists, fostering a collaborative and high-performance work environment.
- Provide training on the Zoey platform and billing processes.
- At least 12 months of experience in telecom billing management.
- Demonstrated expertise with the Zoey billing platform.
- Experience managing billing operations and leading teams.
- Proficiency in data analysis and reporting tools.
- Competitive salary with performance-based bonuses.
- Opportunities for professional development and career advancement.
- Flexible working hours, with the option for remote or hybrid work.
