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Retail Sales Associate

2 months ago

Taunton, Somerset, United Kingdom EE Retail Full time

About the Role

We are seeking a talented and enthusiastic Retail Advisor to join our team at EE Retail. As a Retail Advisor, you will be the face of our brand, providing exceptional customer service and sales support to our customers.

Key Responsibilities

  • Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Upsell and cross-sell products and services to customers, meeting sales targets and contributing to the growth of the business.
  • Work collaboratively with colleagues to achieve sales and customer service goals, sharing knowledge and best practices to drive success.
  • Participate in ongoing training and development to enhance product knowledge and sales skills, staying up-to-date with the latest EE products and services.
  • Contribute to a positive and inclusive team culture, promoting a culture of respect, empathy, and open communication.

What We Offer

  • A competitive starting salary of £12.34ph, plus an uncapped commission scheme.
  • Huge discounts off EE & BT products, including your Mobile and Broadband, saving you hundreds of pounds every year.
  • Support in carving your own career path, with opportunities for development and progression.
  • Season Ticket Travel Loan, giving you the funds to pay for your travel to and from work up front.
  • Volunteering days, so you can give back to your local community.
  • Optional Private Healthcare and Dental, to protect you and your family.

Join Our Team

At EE Retail, we're passionate about developing our people and creating a positive and inclusive work environment. If you're a motivated and customer-focused individual who is looking for a new challenge, we'd love to hear from you.