Current jobs related to Lead IT Support Analyst - Gloucestershire - AD WARRIOR
-
Business Management Analyst
2 weeks ago
Gloucestershire, United Kingdom Guidant Global Full timeBusiness Analyst – Identity and Access Management Onsite in Gloucestershire Contract Day Rate - £554 - £658 inside IR35 We’re currently seeking an ambitious Business Analyst specialising in Identity and Access Management to work with our exceptional client in a secure environment, supporting challenging and highly rewarding projects. This...
-
Business Management Analyst
3 weeks ago
Gloucestershire, United Kingdom Guidant Global Full timeBusiness Analyst – Identity and Access Management Onsite in Gloucestershire Contract Day Rate - £554 - £658 inside IR35 We’re currently seeking an ambitious Business Analyst specialising in Identity and Access Management to work with our exceptional client in a secure environment, supporting challenging and highly rewarding projects. This...
-
Business Management Analyst
3 weeks ago
Gloucestershire, United Kingdom Guidant Global Full timeBusiness Analyst – Identity and Access Management Onsite in Gloucestershire Contract Day Rate - £554 - £658 inside IR35 We’re currently seeking an ambitious Business Analyst specialising in Identity and Access Management to work with our exceptional client in a secure environment, supporting challenging and highly rewarding projects. This...
-
Business Analyst
1 week ago
Cotswold, Gloucestershire, United Kingdom Omega Resource Group Full timeJob Role: Business Analyst Job Type: Contract Industry: Engineering Profile - Business Analyst My client is a world leader in the design and manufacture of heavy-duty industrial machinery used across the globe. Job Role - Business Analyst Reporting to the Site Lead/Director the Business Analyst shall be responsible for analysing data and processes within...
-
GRC Analyst
3 weeks ago
Gloucestershire, United Kingdom Michael Page Full timeThis is an exciting opportunity to join a market leading manufacturer based in Gloucestershire as a GRC Analyst on an initial 3 month contract. This role is inside IR35 and will require a presence on-site 1-2 days per week.Client DetailsMy client is a market leading manufacturer, due to continued growth and an evolving regulatory landscape they require...
-
IdAM Business Analyst
3 weeks ago
Gloucestershire, United Kingdom Guidant Global Full timeBusiness Analyst – Identity and Access Management Onsite in Gloucestershire Contract Day Rate - £554 - £658 inside IR35DV Clearance RequiredWe’re currently seeking an ambitious Business Analyst specialising in Identity and Access Management to work with our exceptional client in a secure environment, supporting challenging and highly rewarding...
-
IdAM Business Analyst
3 weeks ago
Gloucestershire, United Kingdom Guidant Global Full timeBusiness Analyst – Identity and Access Management Onsite in Gloucestershire Contract Day Rate - £554 - £658 inside IR35 DV Clearance Required We’re currently seeking an ambitious Business Analyst specialising in Identity and Access Management to work with our exceptional client in a secure environment, supporting challenging and highly rewarding...
-
IdAM Business Analyst
4 weeks ago
Gloucestershire, United Kingdom Guidant Global Full timeBusiness Analyst – Identity and Access Management Onsite in Gloucestershire Contract Day Rate - £554 - £658 inside IR35DV Clearance RequiredWe’re currently seeking an ambitious Business Analyst specialising in Identity and Access Management to work with our exceptional client in a secure environment, supporting challenging and highly rewarding...
-
IdAM Business Analyst
2 weeks ago
Gloucestershire, United Kingdom Guidant Global Full timeBusiness Analyst – Identity and Access Management Onsite in Gloucestershire Contract Day Rate - £554 - £658 inside IR35 DV Clearance Required We’re currently seeking an ambitious Business Analyst specialising in Identity and Access Management to work with our exceptional client in a secure environment, supporting challenging and highly rewarding...
-
System Analyst
2 months ago
Cheltenham, Gloucestershire, United Kingdom Langham Recruitment Full time €34,000Systems Support Analyst | Hybrid from Cheltenham| £34,000 + bonus We are on the lookout for a Systems Analyst to join a leading engineering business in Cheltenham. As a Systems Support Analyst, you will provide support to internal and external users of the companies diverse suite of business focused applications, ERP / CRM systems. Role: Manage support...
-
System Analyst
2 months ago
Cheltenham, Gloucestershire, United Kingdom Langham Recruitment Full time €34,000Systems Support Analyst | Hybrid from Cheltenham| £34,000 + bonus We are on the lookout for a Systems Analyst to join a leading engineering business in Cheltenham. As a Systems Support Analyst, you will provide support to internal and external users of the companies diverse suite of business focused applications, ERP / CRM systems. Role: Manage support...
-
Business Analyst
1 week ago
Cotswold, Gloucestershire, United Kingdom Omega Resource Group Full timeJob Role: Business Analyst Job Type: Contract Duration: 12 Months Hours: 37.25hrs/wk Industry: Engineering Location: Cirencester Rate: £20.00 to £31.00/hr per annum Profile – Business Analyst My client is a world leader in the design and manufacture of heavy-duty industrial machinery used across the globe. Job Role – Business Analyst Reporting to...
-
2nd Line IT Support Engineer
2 months ago
Gloucestershire, United Kingdom Fruition IT Full timeJob Overview: We are seeking a skilled and customer-focused 2nd Line IT Support Engineer to join our dynamic IT support team. The ideal candidate will have a strong technical background, with experience in troubleshooting, diagnosing, and resolving complex IT issues. You will be responsible for providing timely and effective support to end-users, managing...
-
2nd Line IT Support Engineer
2 months ago
Gloucestershire, United Kingdom Fruition IT Full timeJob Overview: We are seeking a skilled and customer-focused 2nd Line IT Support Engineer to join our dynamic IT support team. The ideal candidate will have a strong technical background, with experience in troubleshooting, diagnosing, and resolving complex IT issues. You will be responsible for providing timely and effective support to end-users, managing...
-
Senior Service Desk Support Analyst
1 week ago
Cheltenham, Gloucestershire, United Kingdom Vistry Group PLC Full timeWe have an amazing opportunity for a Service Desk Analyst to join our team within Vistry Services, at our Cheltenham office. As our Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line support knowledge and capability. Any issues that cannot be resolved should be escalated to the...
-
Analyst / Business Analyst
1 week ago
Tewkesbury, Gloucestershire, United Kingdom Roke Full timeAs a Business Analyst you will play a major part in helping our National Security clients understand their stakeholders, elicit requirements and help craft the cutting-edge services that are delivered to meet their needs. Whether that's growing and delivering client facing consultancy or embedding yourself amongst other BA's, Architects, Data Scientists and...
-
Business Analyst eDV Clearance {Defence, MOD
1 week ago
Gloucester, Gloucestershire, United Kingdom Ernest Gordon Recruitment Limited Full time €120,000Business Analyst eDV Clearance {Defence, MOD} Gloucester Up to £120,000 + Training + Progression + Company Benefits Are you a Business Analyst with enhanced developed vetting looking to join on of the worlds most renowned multinational technology businesses where you will be working on some of the world's most TOP SECRET software and defence...
-
Westerleigh, Gloucestershire, United Kingdom Gregory-Martin International Full time €50,000 - €80,000Senior / Principal Operational Analyst / Senior Consultant – Defence sector Salary: £50,000 to £80,000 negotiable plus many benefits including, bonus, pension, medical Location: Bristol Are you a Senior/Principal Operational Analyst Consultant looking to take the next step in your career? Do you have experience working in a consultancy environment...
-
Project Support Officer
5 months ago
Gloucestershire, United Kingdom Yolk Recruitment Full time**PMO Analyst | eDV Clearance Required | £40,000 - £55,000 (DOE) + Bonus | Gloucestershire | Flexible Hybrid | 1 Stage Interview Process** Yolk Recruitment are working with a global defence company looking to grow their national security offering. They're looking for eDV cleared PMO Analysts to join their project services team. They're based in...
-
Business Systems Analyst
1 week ago
Tewkesbury, Gloucestershire, United Kingdom Roke Full timeBusiness Systems AnalystAs a Business Systems Analyst at Roke, you will play a pivotal role in helping our National Security clients understand their stakeholders, elicit requirements, and craft cutting-edge services that meet their needs. You will work closely with our team to deliver client-facing consultancy and embed yourself amongst other experts to...
Lead IT Support Analyst
2 months ago
Position: Senior IT Service Desk Analyst
Location: Cirencester, GL7 6JS (with occasional duties at other University sites)
Salary: £28,759 – 33,965 per annum based on experience
Employment Type: Permanent, full-time (35 hours per week)
The University has been a leader in agricultural education for over 175 years, recognized globally for its industry connections and programs tailored to the evolving land-based sector. The Digital Operations team, part of the Digital Innovation Directorate, integrates Library and IT support expertise to foster digital innovation throughout the University, enhancing academic staff capabilities, enriching the curriculum, and supporting both in-person and remote learning. The Service Desk team is responsible for providing software, systems, and hardware assistance to staff, students, and other users across all University campuses.
Role Overview
The Senior IT Service Desk Analyst plays a crucial role within the team, ensuring the delivery of effective and efficient IT and audio-visual support services to the University community. This includes logging and managing requests and incidents in line with service level expectations. The analyst will oversee the team's workload, provide second-line support, escalate issues to the Digital Operations Manager or Digital Architecture team as needed, and monitor the progress and resolution of all support tickets.
This position reports directly to the Digital Operations Manager. While there are no direct line management responsibilities, the role includes oversight of a small team comprising an IT Service Desk Analyst and a Junior IT Service Desk Analyst.
Required Skills and Qualifications
- Experience in supporting software and hardware installations
- Demonstrated ability to investigate, identify, and resolve issues efficiently
- Strong communication skills
- Comprehensive knowledge of digital systems
Employee Benefits
The University is situated in a picturesque environment and offers a variety of staff benefits, including:
- A 35-hour work week
- Generous annual leave of 30 days plus bank holidays (pro rata for part-time roles)
- Pension scheme
- Free and guaranteed parking on campus, along with a free shuttle service to Cirencester town center during semester time
- Discounted catering options
- Discounted access to onsite gym facilities
- Complimentary library services
- Employee assistance program
- Occupational health and counseling services
- Cycle to work scheme
- Opportunities for staff development
Application Process
If you believe you meet the qualifications for this role and are interested in joining the University, please proceed to the application section on the website to submit your application.
The University is committed to equal opportunities and encourages applications from candidates of diverse backgrounds, particularly those from under-represented groups.
