Customer Service Coordinator
9 hours ago
We are seeking a highly skilled Customer Service Coordinator to join our team at Adecco. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving customer queries in a timely and professional manner.
Key Responsibilities- Build and maintain positive customer relationships through effective communication and issue resolution
- Handle customer inquiries and orders efficiently, providing accurate and timely responses
- Provide price quotes to customers and process purchase orders with accuracy
- Monitor customer websites for updates and requirements, and liaise with customers to keep them informed of order progress
- Support quality compliance and handle customer complaints in a professional and courteous manner
- Collaborate with internal departments to resolve customer queries and improve service delivery
To be successful in this role, you will need:
- Minimum of two years' experience in a customer contact environment
- Experience working with ERP systems and knowledge of export documentation and legislation
- Excellent written and verbal communication skills, with the ability to build positive rapport with customers quickly
- Strong attention to detail and problem-solving abilities, with the ability to work in a fast-paced environment
- PC literate with intermediate-level Microsoft Office skills
Adecco is a disability-confident employer and is committed to building a supportive environment for all candidates. We offer a competitive salary, variable salary bonus scheme, and a range of benefits including flexible working hours, dress down days, and access to an Employee Assistance Programme.
If you are a confident and customer-focused individual who thrives in a fast-paced environment, we would love to hear from you. Please apply now and take the first step in your career with Adecco.
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Leicester, Leicester, United Kingdom Adecco Full time{"title": "Customer Service Coordinator", "description": "About the RoleWe are seeking a highly skilled Customer Service Coordinator to join our team at Adecco. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving customer queries in a timely and professional manner.Key...
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