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Sales Associate

2 months ago

Saffron Walden, Essex, United Kingdom British Heart Foundation Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at the British Heart Foundation in Saffron Walden. As a Sales Assistant, you will play a vital role in delivering exceptional customer service and contributing to the success of our retail operation.

Key Responsibilities
  • Engage with customers, providing a first-class service experience and promoting our charity's mission
  • Organise and merchandise donated stock creatively to maximise sales potential
  • Collaborate with our E-Commerce team to drive online sales
  • As a Keyholder, you will be the go-to person when there isn't a manager on duty, ensuring the store runs smoothly and customers have a great experience
What We're Looking For
  • A passion for delivering exceptional customer service and a commitment to our charity's mission
  • Previous retail experience is not essential, but a positive attitude, energy, and ability to work well in a team are essential
  • Confidence in a fast-paced environment and ability to work under pressure
  • Attention to detail and ability to work independently
  • Positive, creative, and customer-focused with a passion for sustainability
Why Join the BHF?

We offer a range of benefits, including 38 days annual leave, holistic support leave, enhanced family policies, and a pension with employer contribution. We are committed to creating an inclusive and supportive work environment, and we welcome applications from diverse candidates.

Please note that this role requires flexibility to work weekends and bank holidays on a rota basis. You will be given lots of autonomy in your role and will strive to continually build your knowledge of the BHF.