Medical Office Coordinator

3 weeks ago


Galashiels, Scottish Borders, United Kingdom NHS Scotland Full time

Job Summary

We are seeking a highly motivated and organized Medical Receptionist to join our team at NHS Scotland. As a Medical Receptionist, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities

  • Provide excellent customer service to patients, responding to their queries and concerns in a professional and courteous manner.
  • Process prescriptions, make appointments, and manage patient records with accuracy and attention to detail.
  • Manage the front desk, handling phone calls, and responding to emails in a timely and efficient manner.
  • Work collaboratively with the healthcare team to ensure seamless patient care and administrative support.
  • Participate in ongoing training and professional development to stay up-to-date with the latest medical reception practices and procedures.

Requirements

  • Excellent communication, interpersonal, and organizational skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Proficiency in medical software and technology, with a willingness to learn new systems and procedures.
  • Flexibility and adaptability, with a commitment to providing exceptional patient care and administrative support.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.


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