IT Infrastructure Specialist

1 week ago


Lisburn, United Kingdom PRM Distribution Ltd Full time
Job Title: Infrastructure Support Specialist

PRM Distribution Ltd is seeking a highly skilled Infrastructure Support Specialist to join our team. As an Infrastructure Support Specialist, you will be responsible for ensuring the security, protection, and up-to-date status of our PRM Infrastructure in the face of known and emerging cyber threats.

Key Responsibilities:
  • IT Infrastructure Security and Cyber Protection: Ensure the IT Infrastructure, its data, files, and applications are protected against known threats and attacks.
  • Infrastructure Maintenance and Capacity Planning: Advise on proactive and preventative housekeeping of the IT Infrastructure, undertake capacity planning, and ensure backup, failover, and recovery systems are maintained and tested.
  • Incident, Problem Management and Support: Provide 3rd level technical support relating to technical issues and maintenance involving Microsoft's core business applications, Data Centre, and virtual environments built on Citrix, Microsoft, and VMware.
Requirements:
  • Working knowledge and experience in core business applications such as Windows Server, Exchange, VMware, Microsoft 365, Citrix, and SQL Server.
  • A sound understanding of basic business structures and processes.
  • Minimum of 2 years' experience in a similar role.
Key Skills:
  • Exceptional ability to provide technical support and resolve queries.
  • In-depth knowledge of hardware and software.
  • A technical, logical thought process.
  • Excellent problem-solving and analytical skills.
  • Strong verbal and written skills.


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