Customer Service Liaison

4 days ago


StratforduponAvon, Warwickshire, United Kingdom Time Recruitment Full time
Customer Service Liaison

My client, a leading large format print manufacturer based in Manchester, is seeking a Customer Service Liaison to join their team. As the 'voice' of all incoming calls, you will champion the role as our very own Brand Ambassador.

Key Responsibilities:

  • Answering incoming phone calls and attending to queries from new and existing clients.
  • Directing calls as required and taking messages.
  • Assisting with POD's as and when necessary.
  • Checking on production updates.
  • Administrative duties to support the customer services team.

Requirements:

  • Strong written and verbal communication skills.
  • Customer service experience.
  • Multitasking and prioritising skills.
  • Dependability and ability to work under pressure.
  • Familiarity with Microsoft Office.
  • Problem-solving skills and attention to detail.
  • Representing the business with a positive attitude and professional appearance.

About the Company:

Time Recruitment Solutions Ltd is a leading recruitment agency, and we are acting as an Employment Agency in relation to this vacancy.

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