Customer Service Liaison
4 days ago
My client, a leading large format print manufacturer based in Manchester, is seeking a Customer Service Liaison to join their team. As the 'voice' of all incoming calls, you will champion the role as our very own Brand Ambassador.
Key Responsibilities:
- Answering incoming phone calls and attending to queries from new and existing clients.
- Directing calls as required and taking messages.
- Assisting with POD's as and when necessary.
- Checking on production updates.
- Administrative duties to support the customer services team.
Requirements:
- Strong written and verbal communication skills.
- Customer service experience.
- Multitasking and prioritising skills.
- Dependability and ability to work under pressure.
- Familiarity with Microsoft Office.
- Problem-solving skills and attention to detail.
- Representing the business with a positive attitude and professional appearance.
About the Company:
Time Recruitment Solutions Ltd is a leading recruitment agency, and we are acting as an Employment Agency in relation to this vacancy.
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