Senior Business Analyst

1 day ago


Livingston, West Lothian, United Kingdom Sky Full time
About the Role

We are seeking a highly skilled Senior Analyst to join our debt management team at Sky. As a Senior Analyst, you will play a pivotal role in driving and delivering multi-million pound improvements to bad debt rates within our Mobile operation.

Key Responsibilities
  • Using your Billing and Debt knowledge, analytical skills, and proven relationship management skills, you will help drive and deliver multi-million pound improvements to bad debt rates within our Mobile operation.
  • Live and breathe the customer journey to recognise where we can improve performance.
  • Provide guidance to all projects and upcoming changes which interact with debt.
  • Excellent Relationship management skills with experience of influencing and managing senior stakeholders.
  • Pro-actively self-manage with a focus on quality of delivery within agreed timescales.
About Sky

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work.

Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes, and bicycles.

You'll be well fed at our subsidised canteen or play a game of pool or table tennis.

Inclusion

We also know that everyone has a life outside work, so we're happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates.



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