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Emissions Service Manager

2 months ago

Peterhead, Aberdeenshire, United Kingdom Score Group Full time
About the Role

We are seeking an experienced Emissions Service Manager to join our team at Score Group. As a key member of our Emissions team, you will be responsible for leading all aspects of Emissions Elimination (Leak Detection & Repair) within the Europe & Africa business unit.

Your primary focus will be on ensuring that all work is conducted in accordance with company procedures and policies, while adhering to regional industry standards and/or legislation. You will be required to develop and implement business plans, manage and deliver supporting action plans, and lead the Europe & Africa EE working group.

Responsibilities
  • Develop and implement the EE strategy in alignment with the Group objectives, develop business plans, and manage and deliver supporting action plans.
  • Lead the Europe & Africa EE working group, ensuring collaboration with other business units and the technology team is maintained at all times.
  • Manage the EE Profit & Loss account, develop budgets, forecasts, and associated commentary, and provide regular reporting to senior leadership on the financial performance of the business.
  • Develop and implement policies and procedures to ensure compliance with relevant industry regulations and standards.
  • Manage the production of marketing collateral in line with the business strategy and conduct business development to grow the EE business across the E&A business unit.
  • Supervise the E&A EE Team, schedule activities, and manage customer relationships.
  • Manage all aspects of the team from an HR standpoint, including recruitment, training & competency, KPI attainment, performance management, and conflict resolution.
  • Continuously improve the LDAR program through the identification and implementation of best practices and innovative solutions.
  • Manage all administration aspects of the EE LDAR program, including management of opportunities, WIP, procurement, invoicing, and inventory control.
  • Manage customer relationships, opportunities, and expectations, including attendance at their premises for quarterly performance meetings.
  • Attend industry conferences and events to promote the EE LDAR program, network with customers, suppliers, and vendors, and stay up-to-date with industry trends, regulations, and best practices.
  • Provide technical and commercial support for internal Project Engineers (customer focal points) for E&A and the wider Score Group as required.
  • Chair weekly production WIP meetings to ensure all EE jobs are being managed and delivered effectively and profitably.
  • Approve all invoicing in accordance with company procedures and carry out investigations where anticipated margins have not been achieved.
  • Assist with resolution of all INC, customer complaints, and associated Q/A queries.
  • Develop and approve Emissions (LDAR) tender bids, including the generation of technical and commercial responses.
  • Provide EE (LDAR) technical support to the technology team and Score Group business units as required.
  • Disseminate a culture of learning, innovation, and continuous improvement throughout the team, ensuring collaborative working across the E&A and On-site Services Team.
Qualifications & Experience
  • Desirable - Bachelor's degree in engineering, environmental science, NDE, or related field.
  • Desirable - SVQ/NVQ Level 3 in associated field.
  • Knowledge and experience of the valve and/or LDAR industries.
  • Experience in people management and conflict resolution.
  • Strong knowledge of environmental regulations and compliance requirements.
  • Experience in a technical or engineering environment (ideally within the energy sector).
  • Experience in a previous customer-facing role.
  • Experience of the LDAR industry.
Behaviours and Skills
  • Excellent general management and organisational skills.
  • Strong Leadership skills.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with the team, clients, and stakeholders.
  • Analytical thinker with the ability to analyse data and make informed decisions.
  • Self-motivation, enthusiastic, and committed to delivering.
  • Ability to be proactive, pragmatic, and deliver results.
  • Professional approach and leads by example.
  • Excellent verbal and written communication skills.
About Us

Score Group is a global leader in valves, emissions management, and gas turbine solutions, with facilities in over thirty locations spanning five continents. We employ more than 2000 people, including 230 apprentices, and are committed to developing future talent. Our energetic team is working together to make a real difference in the journey towards a sustainable future.

We offer an attractive salary, contributory pension, an excellent benefits package, and the opportunity to work as part of a global organisation that's passionate about people development.