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Retail Sales Associate

2 months ago

Northampton, Northamptonshire, United Kingdom LIDL Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer satisfaction goals.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Efficiently process customer transactions, handle cash and credit payments, and maintain accurate records.
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals, and participate in visual merchandising and inventory management activities.
  • Participate in ongoing training and development to enhance skills and knowledge, and contribute to a positive and inclusive store culture.
Requirements
  • Previous experience in a retail or customer-facing role, preferably in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to lift up to 25 pounds and stand for long periods.
What We Offer
  • A competitive hourly rate, with opportunities for advancement and professional growth.
  • A comprehensive benefits package, including health insurance, paid time off, and retirement savings plan.
  • Opportunities for ongoing training and development, to enhance skills and knowledge.
  • A positive and inclusive work environment, with a focus on teamwork and customer satisfaction.