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Voice Biometrics Specialist

2 months ago

London, Greater London, United Kingdom VDart Inc Full time

Job Title: Voice Biometrics Specialist

Work Location: London, UK

Hybrid

Full-time

Job Overview:

We are seeking a skilled Voice Biometrics Specialist to oversee the deployment and management of our advanced security solutions. The ideal candidate will have a strong background in:

  • Implementation and operation of Voice Biometrics technologies
  • Fraud detection and investigation using specialized tools
  • Integration of security suites and speech recognition systems

Key Responsibilities:

The selected individual will be responsible for:

  • Managing the deployment of the Voice Biometrics systems
  • Conducting fraud investigations utilizing advanced analytical tools
  • Implementing and maintaining security and speech recognition solutions
  • Collaborating with teams to ensure seamless integration with existing infrastructure

Qualifications:

The candidate should possess:

  • Experience with Genesys Pure Connect
  • Knowledge of call steering applications
  • Familiarity with contact center infrastructure
  • Excellent communication skills
  • 5 to 8 years of relevant experience

We encourage applications from individuals who have experience working with vendors that support BPO clients.