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Retail Operations Supervisor
2 months ago
Join the Team at JD Sports:
Position Summary:
As a Retail Operations Supervisor, you will play a pivotal role in assisting the Retail Management team with the oversight of assigned stores within a designated region. Your responsibilities will encompass a variety of tasks aimed at ensuring that store performance indicators are achieved. In the absence of the Manager, you will serve as the primary point of contact, inspiring the team to enhance sales, provide exceptional customer service, and uphold business standards to surpass expectations.
Key Responsibilities:
- Deliver outstanding customer service while effectively managing inquiries and resolving complaints
- Meet and exceed sales objectives consistently
- Execute visual merchandising plans to engage customers
- Facilitate training and development opportunities for staff to encourage career progression
Qualifications:
- Previous experience in Retail Management is essential
- Excellent time management and communication abilities
- Proficient in Microsoft Outlook, Word, and Excel
- Flexibility to travel as required
Employee Benefits at JD Sports:
- Enhanced Holiday Entitlement
- Employee Discounts on JD Group and associated brands
- Access to Pension Scheme
- Opportunities for personal growth and development