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Training Manager
2 months ago
We are seeking a highly skilled and experienced Training Manager to join our team at Slim Chickens. As a key player in our business, you will be instrumental in driving our growth and ensuring that our team members are equipped with the knowledge and skills to deliver exceptional service.
Key Responsibilities:- Lead a team of trainers to deliver excellence in training standards and ensure that our team members are knowledgeable and skilled in providing outstanding customer service.
- Cultivate a culture of excellence and hospitality by promoting a positive and supportive work environment.
- Ensure that our teams are delivering outstanding food quality and maintaining high standards of cleanliness and safety.
- Coach teams to prioritize customer service and ensure that every guest has an exceptional experience.
- Collaborate with the operations team to develop and deliver training programs that meet the needs of our business.
- Lead by example and inspire the team to deliver the best guest experience by demonstrating a passion for hospitality and a commitment to excellence.
- Support new store openings with training and guidance to ensure a smooth transition and high-quality service.
- Previous experience in a training role within the hospitality industry, with a proven track record of success.
- High standards and knowledge of food safety, with the ability to maintain and promote a safe and healthy work environment.
- Demonstrable passion for hospitality and a keen interest in training and development.
- Excellent communication and relationship-building skills, with the ability to work effectively with teams and stakeholders.
- Ability to thrive in a dynamic, deadline-driven environment and adapt to changing priorities.
- Willingsness to travel across the UK to support new store openings and training initiatives.
- 50% discount for you and 5 friends at all of our brands.
- Exclusive access to discounts at various retailers and restaurants.
- Opportunities for career development across our diverse brands.
- Flexible working options to support your work-life balance.
- And much more
