CRM Project Coordinator

2 weeks ago


Blackpool, Blackpool, United Kingdom Focus 5 Recruitment Full time
Job Opportunity

We are seeking a highly organized and efficient Project Coordinator to join our team at Focus 5 Recruitment. The successful candidate will be responsible for overseeing enhancements to the customer database for a leading ecommerce client in Blackpool.

Key Responsibilities:

  • Day-to-day coordination of system enhancements and build projects, ensuring requirements are clearly captured and work delivers against the brief.
  • Ensuring each project has a clear timeline and is delivered to plan.
  • Becoming a subject matter expert (SME) for the customer data platform, supporting larger scale implementation projects.
  • Ensuring all documentation is accurate and up-to-date.
  • Working with the Communications and Campaigns teams to contribute ideas for optimizing the platform and data.
  • Supporting the onboarding of new tools and processes, developing documentation and training materials for smooth adoption.
  • Coordinating data analysis for data consultants and supporting the team with troubleshooting challenges and issues with data reports.

Requirements:

  • Prior experience in project management (1 year +) in a database or system development field.
  • Understanding of how customer data can drive a business forward.
  • Highly organized and efficient with the ability to multitask and prioritize.
  • Proactive problem solver and solution finder.
  • Naturally curious, initiative to ask questions, speak up, and challenge where necessary.
  • Experience of working in a fast-paced multi-project environment.

This is a fantastic opportunity for a Project Coordinator or Junior Project Manager to join an industry-leading ecommerce and retail business with huge potential for development and career growth.



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