Housekeeping Supervisor

7 days ago


Oxford, United Kingdom Kanso Facilities Management Ltd Full time

Job Summary:

The Housekeeping Supervisor - Team Lead will be responsible for overseeing the daily operations of the Housekeeping department at Kanso Facilities Management Ltd. This role will involve supervising a team of Housekeeping staff, ensuring that all areas of the hotel are maintained to the highest standards of cleanliness and organization.

Key Responsibilities:

  • Team Management: Supervise and manage a team of Housekeeping staff, ensuring that they are trained and equipped to perform their duties to the highest standards.
  • Quality Control: Conduct regular inspections of all areas of the hotel to ensure that they are maintained to the highest standards of cleanliness and organization.
  • Staff Development: Provide coaching, mentoring, and counseling to Housekeeping staff to help them develop their skills and knowledge.
  • Communication: Liaise with other departments, including Front Office and Maintenance, to ensure that all areas of the hotel are maintained to the highest standards.
  • Health and Safety: Ensure that all Housekeeping staff are aware of and comply with safe working practices, and that all accidents and incidents are reported and investigated.
  • Training and Development: Assist in the training and development of all Housekeeping staff, and ensure that all training records are accurate and up-to-date.
  • Inventory Management: Ensure that all Housekeeping supplies and equipment are properly managed and maintained.
  • Guest Relations: Ensure that all guests receive a high level of service and that any issues or concerns are addressed promptly and efficiently.

Requirements:

  • Experience: At least 2 years of experience in a Housekeeping supervisory role.
  • Education: High school diploma or equivalent required.
  • Skills: Strong leadership and communication skills, ability to work independently and as part of a team, and ability to prioritize tasks and manage time effectively.

Working Conditions:

The Housekeeping Supervisor - Team Lead will work in a fast-paced environment, with frequent interruptions and deadlines to meet. The role will require the ability to work independently and as part of a team, and to prioritize tasks and manage time effectively.

Language: English (en-US)



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