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Shift Manager
2 months ago
Wingstop is a fast-growing restaurant brand known for its high-quality chicken wings and exceptional customer service.
Job SummaryWe are seeking a highly motivated and experienced Shift Manager to join our team. As a Shift Manager, you will be responsible for leading a team of crew members to deliver an exceptional customer experience and drive sales growth.
Key Responsibilities- Lead by Example: Demonstrate a strong work ethic and lead your team to achieve high standards of customer service and food quality.
- Team Development: Provide coaching and training to your team members to enhance their skills and knowledge.
- Operational Excellence: Ensure that all restaurant operations are running smoothly and efficiently, including inventory management, cash handling, and customer service.
- Customer Focus: Foster a customer-centric culture and ensure that every customer has a positive experience.
- Performance Management: Monitor and analyze sales data, customer feedback, and team performance to identify areas for improvement.
- Experience: 6-12 months of supervisory or management experience in a fast-paced restaurant environment.
- Leadership Skills: Proven ability to lead and motivate a team to achieve high standards.
- Customer Service: Excellent customer service skills and a passion for delivering an exceptional customer experience.
- Communication: Strong communication and interpersonal skills.
- Adaptability: Ability to work in a fast-paced environment and adapt to changing situations.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career advancement and professional growth.
- Training and Development: Comprehensive training and development programs to enhance your skills and knowledge.
- Recognition and Rewards: Recognition and rewards for outstanding performance.
