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Senior Solutions Engineer

2 months ago

London, Greater London, United Kingdom JDA Software Full time

Position Overview: As a Senior Solutions Engineer at JDA Software, you will be integral to our Returns Consulting Services team, spearheading the design and execution of tailored solutions for our diverse clientele across multiple sectors. Your role will encompass assessing client requirements, architecting and deploying solutions, and delivering continuous support to ensure optimal operational performance for our clients.

About JDA Software: JDA Software stands at the forefront of digital supply chain innovation, harnessing the power of artificial intelligence and machine learning to enable businesses to accurately forecast and fulfill consumer demand. Our state-of-the-art cloud-based platform significantly enhances inventory management, workforce optimization, and logistics operations, driving improvements in efficiency, sustainability, and profitability. With a steadfast commitment to innovation and client success, JDA Software transforms supply chain challenges into strategic advantages.

Key Responsibilities:

  1. Assist in Sales initiatives – participate in discussions and presentations to advocate for Returns solutions among prospective and existing clients.
  2. Collaborate with clients during meetings alongside our Business Development and Product teams.
  3. Engage with clients to comprehend their business objectives and illustrate how JDA Software can facilitate their achievement.
  4. Articulate and promote Returns solutions to demonstrate their alignment with client needs.
  5. Collaborate with the Returns Product Teams to optimize the utilization of our product offerings.
  6. Serve as the liaison between clients, product teams, and delivery teams to ensure solutions are tailored to client specifications.
  7. Lead the design of technical integrations within our product interfaces.
  8. Contribute to the development of our partner ecosystem – identify partners with complementary capabilities to enhance our market strategy.
  9. Foster partner relationships – participate in events to showcase Returns capabilities and engage with partners offering complementary solutions.

Qualifications:

  1. Proven experience in Consulting, Delivery, or Implementation roles.
  2. Demonstrated commercial acumen.
  3. Experience collaborating with product and development teams utilizing various methodologies (e.g., Scrum, Scaled Agile Framework).
  4. Proficient in designing and documenting requirements.
  5. A history of successful project delivery across a range of client sizes.
  6. Exceptional communication and interpersonal skills.
  7. Solid understanding of API Architecture.

Our Values:

At JDA Software, our core values are the foundation of our company culture and drive our success as well as that of our clients. We invite you to explore our values and see if they resonate with you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.