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Fraud Prevention Specialist

2 months ago


Chatham, Kent, United Kingdom Lendable Full time
About Lendable
Lendable is dedicated to transforming consumer finance into a more efficient, cost-effective, and user-friendly experience. We are on the path to becoming one of the leading fintech companies globally, having achieved significant milestones:
> Recognized as one of the UK's newest unicorns with a dynamic team of over 400 professionals
> Among the fastest-growing technology firms in the UK
> Achieved profitability since 2017
> Supported by esteemed investors such as Balderton Capital and Goldman Sachs
> Highly rated by customers, boasting an impressive 4.9 rating across thousands of reviews on Trustpilot.

We have successfully redefined the Big Three consumer finance products: loans, credit cards, and car finance, enabling us to deliver funds to our customers within minutes rather than days. As we continue to expand, we are targeting the two largest Western markets, the UK and US, where substantial financial assets are managed by traditional banks with outdated systems and cumbersome processes.

Join us if you aspire to:
> Take ownership of diverse responsibilities. You will be empowered to make impactful decisions that shape the future and success of Lendable from day one.
> Collaborate in small teams of exceptional talent, who are innovative and resourceful in solving challenges and developing smarter solutions.
> Create cutting-edge technology in-house, leveraging new data sources, machine learning, and AI to streamline operations.

About the Role
We are looking to expand our team with skilled Financial Crime Investigators who will play a vital role in safeguarding our clients and organization against financial misconduct. In this engaging position, you will be instrumental in ensuring the security of our financial ecosystem by conducting essential checks and thorough investigations on both new applicants and existing customers. Your contributions will be crucial in upholding the integrity and safety of our operations. We offer the flexibility to choose your preferred work location, either in our vibrant office or remotely.

Your work schedule will consist of three days in the office and the option to work remotely for the remaining days. The role encompasses a standard 40-hour work week, Monday to Friday, from 9 am to 6 pm, including a one-hour lunch break. Additionally, you will work one full weekend every four weeks, with two weekdays off in lieu, ensuring you have ample time to recharge.Your Team's Objectives
  • Safeguard our customers and society by preventing fraud and financial misconduct.
  • Adhere to financial crime regulations and company policies.
  • Minimize friction for customers and applicants through skilled and timely decision-making.
  • Identify opportunities for enhancements in products and processes.
Your Impact on These Objectives
  • Support new application assessments and monitor existing customers.
  • Conduct transaction monitoring reviews and document reports on suspicious activities.
  • Investigate potential Politically Exposed Persons (PEPs) and Sanctions matches, and assist with onboarding evaluations.
What You Need to Succeed in This Role
  • Ability to collaborate effectively within a diverse team.
  • Possess an analytical mindset with strong attention to detail.
  • Demonstrate strong decision-making capabilities and excellent writing skills for documenting decisions and Suspicious Activity Reports.
  • Communicate effectively with customers and applicants when necessary.
  • Exhibit proficient time management skills, comfortable meeting targets and deadlines.
  • Previous experience in financial crime is advantageous, particularly in Transaction Monitoring and Suspicious Activity Reports.
The Interview Process
  • A brief call with the People team.
  • Video interview with the Financial Crime Manager.
  • Video/onsite interview with the Head of Fraud and Financial Crime.
Life at Lendable
> The chance to contribute to one of the world's most successful fintech companies.
> Competitive compensation, including equity options.
> Work from home every Monday and Friday if preferred; on other days, we collaborate in person to innovate and share ideas.
> Our in-house chef provides fresh, healthy lunches in the office every Tuesday to Thursday.
> We prioritize the well-being of our team members, offering coverage for private health insurance.
> We are an equal opportunity employer and strive to create the most inclusive and welcoming workspace.