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Trainee Customer Support Specialist

2 months ago

Plymouth, Plymouth, United Kingdom EE Full time £10

Trainee Customer Support Specialist

The qualifications and skills expected from candidates, along with additional requirements for this position, are outlined below.

Function: Customer Engagement Centers

Unit: Consumer Services

Salary: £20,280.00 per annum

Employment Type: Permanent, Full-time

Hourly Rate: £10.40

Role Overview:

Are you eager to learn and grow in a dynamic environment? If you possess a blend of enthusiasm and a desire to embark on a rewarding career, then you might be the perfect fit for our team.

As part of our award-winning apprenticeship program, you will utilize your interpersonal skills and positive attitude to ensure our customers receive exceptional service every time they interact with us.

In our customer support division, we assist individuals with inquiries ranging from billing issues to navigating features on their latest devices.

We welcome applicants from diverse backgrounds; all you need is the drive, talent, and ambition to kickstart a fulfilling career with us.

Prepare to engage in extensive learning, earn competitive pay, receive training towards a recognized qualification, and enjoy the perks that come with being part of a leading mobile network.

At our company, we foster a family-like atmosphere that extends to our customers as well.

Your Future with Us:

We are dedicated to supporting your career advancement and are committed to your personal and professional development.

When you are ready to take the next step, we will be here to assist you in achieving your goals.

What We Value:

We believe in creating a personalized environment where everyone is treated with respect. Our commitment to inclusivity means we celebrate our differences and embrace diversity at all levels.

Everyone is welcome in our community.

Benefits of Joining Us:

  • Competitive starting salary with performance-based incentives
  • Significant discounts on company products, including mobile and broadband services
  • Opportunities for community involvement through volunteering
  • Optional health and dental coverage for you and your family
  • Employee share scheme at a discounted rate
  • Generous holiday allowance with the option to purchase additional days
  • Optional pension plan for future security
  • Critical illness protection
  • Childcare vouchers
  • Discounts on gym memberships
  • Year-round discounts on family attractions
  • Additional perks such as free parking, subsidized meals, complimentary beverages, and concierge services

Join Us:

If you believe you would be a great addition to our team, we encourage you to reach out and start a conversation.