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IT Support Specialist
2 months ago
Job Summary:
Hays Technology is seeking an experienced IT Support Specialist to join our team as a Technical Analyst. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our site systems, ensuring they are running smoothly and efficiently.
Key Responsibilities:
- Provide 1st-3rd line support for site and shopfloor systems
- Install, configure, and maintain hardware, laptops, and desktops
- Manage servers, backups, and domain systems
- Support software applications, including Microsoft environment and SAP ERP
- Manage Wi-Fi and device systems
- Participate in project work and contribute to the development of new systems and processes
Requirements:
- Minimum of 3 years' experience in an IT Analyst role
- Proficient in providing 1st-3rd line support
- Up-to-date knowledge of Windows platforms
- Demonstrable experience in networking, including switches and routers
- Experience with backups, including VEEAM and Wasabi Cloud
- Knowledge of storage solutions, including RAID, SAN, and NAS
- Experience supporting an ERP system, preferably SAP
Benefits:
- A competitive salary
- 25 days' holiday plus bank holidays (set shutdowns)
- Pension offering, including 5% employee and 3% employer contributions
- Free onsite parking
- Early finish on Fridays