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Food & Beverage Assistant Manager
2 months ago
Hand Picked Hotels is a stunning collection of 21 privately owned, luxury country houses and coastal retreats, each selected for their unique character.
Each hotel is architecturally distinctive and quintessentially British, offering extraordinary locations from Scotland to the Channel Islands, with breathtaking views ranging from expansive countryside to beautiful beaches and lush woodlands.
With every detail taken care of, the dedicated team at each hotel ensures that every guest enjoys a magical experience, encouraging them to return time and again.
Founded in 2001 by owner and Chairman, Julia Hands MBE, Hand Picked Hotels prides itself on its values of family, individuality, community, and care, ensuring a personalized experience for every guest and employee.
Position Overview
We are currently seeking an Assistant Food & Beverage Manager at Wood Hall Hotel & Spa, part of Hand Picked Hotels.
Wood Hall Hotel & Spa is recognized as one of the premier hotels in West Yorkshire, providing a luxurious experience from the moment guests arrive.
Featuring a 2AA Rosette fine dining restaurant and stunning views of the Yorkshire countryside, it is the perfect setting for creating lasting memories.
Key Responsibilities
In this role, you will report to the Food & Beverage Manager and assist in overseeing the entire Food & Beverage operation, ensuring that high standards of service are consistently met.
Manage, support, and guide our vibrant and diverse team to ensure they create unforgettable experiences for all guests.
As a hospitality professional, you will make every guest feel special and inspire team members to do the same.
Assist in managing departmental payroll budgets and other food and beverage operating costs in line with the budget to achieve targeted profit contributions.
This role requires exceptional organizational skills, attention to detail, and the ability to remain calm under pressure.
Most importantly, we want you to be inspired, enjoy your work, and be a valued member of our Hand Picked Team.
Candidate Profile
We are looking for candidates with previous Food & Beverage management experience in a multi-outlet 4/5 Star luxury hotel.
Experience in effectively assisting with large-scale conferences, banqueting events, and weddings is essential.
A strong knowledge of wine is required, along with the confidence to offer wine pairings.
Proven experience in managing, coaching, and developing teams is crucial, as is a passion for delivering outstanding customer service.
You should excel at building rapport with both colleagues and guests.
Above all, you will possess a professional, organized, and friendly demeanor, with the ability to anticipate guests' needs and create memorable experiences.
Company Benefits
Our benefits include:
- A competitive salary package of £15.82 per hour, plus a share of service charge.
- This is a Full-Time role working 5 days out of 7, including weekends on a rota basis, totaling 40 hours per week, which may vary based on business needs.
- Temporary staff accommodation is available if relocation is necessary, for £69.93 per week, inclusive of meals and bills.
- Company pension scheme with a generous employer contribution.
- Life assurance scheme.
- Employee Assistance Program to support you through various life challenges.
- Company Sickness Scheme Benefit.
- 28 days holiday per year, including bank holidays, increasing to 33 days with length of service.
- Opportunities for career progression, with access to in-house and external training programs, including apprenticeships up to level 7, supported by our learning and development team.
- £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink.
- Annual loyalty awards, such as afternoon teas and overnight stays.
- Online retail discount platform offering savings with high street retailers and restaurants, as well as a health and well-being platform.
- Opportunity to build lifelong friendships and be part of a team that celebrates diversity and inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.