Lodge Manager

3 weeks ago

Bournemouth, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking an exceptional Lodge Manager to join our team at our retirement development. We are looking for someone who is passionate about delivering exceptional customer service and has a background in administration and customer service.

This is a varied and interesting role that will see you coordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle.

As a Lodge Manager, you will be responsible for managing both the maintenance of the property and providing a first-class service to Owners. You will be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners.

You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners, and much more.

This role is pivotal to the success of the Lodge, the enjoyment of Owners, and is hugely rewarding.

About You

This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity, and health & social care sectors.

A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills.

Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you'll have an outgoing and friendly personality with a love of people.

You'll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure.

Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative.

To support with the organisation of events and to effectively administer the maintenance of the site, you'll be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook.

About Us

We are Churchill Estates Management Ltd, a progressive managing agent of privately owned leasehold Retirement Living accommodation.

We manage over 220 developments nationally, overseeing more than 9,000 apartments, providing property services and customer care to over 11,000 retired people.

We are a professional, award-winning, customer-focused team that is rapidly growing and has ambitious plans for the future.

Our Company Values

Our company values are TORCH: Trust, Openness, Respect, Communication, and Honesty.

How You'll Be Rewarded

We offer a range of benefits, including:

  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme

We are committed to providing a supportive and inclusive work environment that allows our employees to grow and develop their careers.

  • Relief Lodge Manager

    1 week ago

    Bournemouth, Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    {"title": "Relief Lodge Manager", "description": "About the RoleWe are seeking a compassionate Relief Lodge Manager to join our team at Churchill Estates Management Ltd. As a Relief Lodge Manager, you will be responsible for covering the absences of permanent Lodge Managers on an "as and when" basis at our retirement developments in the region.Key...

  • Relief Lodge Manager

    1 week ago

    Bournemouth, Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    {"title": "Relief Lodge Manager", "description": "About the RoleWe are seeking a compassionate Relief Lodge Manager to join our team at Churchill Estates Management Ltd. As a Relief Lodge Manager, you will be responsible for covering the absences of permanent Lodge Managers on an "as and when" basis at our retirement developments in the region.Key...

  • Lodge Manager

    4 months ago

    Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    Salary:£23,500 per annum, plus excellent benefits​Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch​Location:​Osbourne Lodge, Westbourne, BH2 5QAAbout the roleChurchill Estates Management are recruiting for an exceptional Lodge Manager for our retirement development. We seek someone who loves working with people, with a background...

  • Lodge Manager

    7 days ago

    Bournemouth, Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    {"About the Role": "We are seeking a highly skilled and experienced Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, managing the day-to-day operations of the lodge, and ensuring the overall well-being of our community.Your...

  • Lodge Manager

    7 days ago

    Bournemouth, Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    {"About the Role": "We are seeking a highly skilled and experienced Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, managing the day-to-day operations of the lodge, and ensuring the overall well-being of our community.Your...

  • Lodge Manager

    1 week ago

    Bournemouth, Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    {"title": "Lodge Manager", "content": "About the RoleChurchill Estates Management Ltd is seeking an exceptional Lodge Manager to join our team. As a key member of our staff, you will be responsible for coordinating the development and related activities, making a positive difference every day to the lives of our Home Owners.This varied and interesting role...

  • Lodge Manager

    1 week ago

    Bournemouth, Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    {"title": "Lodge Manager", "content": "About the RoleChurchill Estates Management Ltd is seeking an exceptional Lodge Manager to join our team. As a key member of our staff, you will be responsible for coordinating the development and related activities, making a positive difference every day to the lives of our Home Owners.This varied and interesting role...

  • Lodge Manager

    2 days ago

    Bournemouth, Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    About the RoleWe are seeking an exceptional Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our staff, you will be responsible for coordinating the development and related activities, ensuring a positive experience for our Home Owners.As a Lodge Manager, you will be the trusted point of contact for our residents,...

  • Lodge Manager

    2 days ago

    Bournemouth, Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    About the RoleWe are seeking an exceptional Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our staff, you will be responsible for coordinating the development and related activities, ensuring a positive experience for our Home Owners.As a Lodge Manager, you will be the trusted point of contact for our residents,...

  • Lodge Manager

    4 weeks ago

    Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    Salary:£24,500 per annum, plus excellent benefits​Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch​Location:​Wellington Court, Bournemouth BH2 5QU ​About the roleChurchill Estates Management are recruiting for an exceptional Lodge Manager for our retirement development. We seek someone who loves working with people, with a...

  • Lodge Manager

    4 weeks ago

    Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    Salary: £24,500 per annum, plus excellent benefits Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch Location: Wellington Court, Bournemouth BH2 5QU About the role Churchill Estates Management are recruiting for an exceptional Lodge Manager for our retirement development. We seek someone who loves working with people, with a...

  • Part-Time Lodge Manager

    1 month ago

    Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    Salary: £16,071 (FTE £22,500) per annum, plus excellent benefits Hours: Monday to Friday, 9 am to 2 pm Location: Stevenson Lodge, Bournemouth, BH4 9DH About the role Churchill Estates Management are offering an exciting opportunity for someone who loves working with people, coupled with a background in administration and customer service to join our...

  • Lodge Manager

    2 weeks ago

    Bournemouth, Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    About the RoleChurchill Estates Management Ltd is seeking an exceptional Lodge Manager to join our team at our retirement development. We are looking for someone who is passionate about delivering exceptional customer service and has a background in administration and customer-facing roles.Key Responsibilities:Manage the day-to-day operations of the lodge,...

  • Lodge Manager

    1 week ago

    Bournemouth, Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    {"About the Role": "We are seeking a highly skilled and experienced Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, managing the day-to-day operations of the lodge, and ensuring the overall well-being of our community.Your...

  • Lodge Manager

    1 week ago

    Bournemouth, Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    {"About the Role": "We are seeking a highly skilled and experienced Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, managing the day-to-day operations of the lodge, and ensuring the overall well-being of our community.Your...

  • Lodge Manager

    4 days ago

    Bournemouth, Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    About the RoleWe are seeking an exceptional Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our staff, you will be responsible for coordinating the development and related activities, ensuring a positive experience for our Home Owners.This varied and interesting role will see you working closely with a range of...

  • Lodge Manager

    4 days ago

    Bournemouth, Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    About the RoleWe are seeking an exceptional Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our staff, you will be responsible for coordinating the development and related activities, ensuring a positive experience for our Home Owners.This varied and interesting role will see you working closely with a range of...

  • Lodge Manager

    1 week ago

    Bournemouth, Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    About the RoleWe are seeking an exceptional Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our team, you will be responsible for managing the day-to-day operations of our retirement development, ensuring a high level of customer service and satisfaction for our residents.Key ResponsibilitiesManage the maintenance of...

  • Part-Time Lodge Manager

    1 month ago

    Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    Salary: £16,071 (FTE £22,500) per annum, plus excellent benefits​Hours:Monday to Friday, 9 am to 2 pm ​Location:​​Stevenson Lodge, Bournemouth, BH4 9DHAbout the roleChurchill Estates Management are offering an exciting opportunity for someone who loves working with people, coupled with a background in administration and customer service to join...

  • Lodge Manager Position

    1 day ago

    Bournemouth, Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    Job OpportunityWe are seeking an exceptional Lodge Manager to join our team at Churchill Estates Management Ltd.About the RoleThe successful candidate will be responsible for providing exceptional customer service and administration support to our residents.Key ResponsibilitiesSalary: £24,500 per annum, plus excellent benefitsHours: Monday to Friday, 09:00...