Global Mobility Specialist, EMEA

2 months ago

London, Greater London, United Kingdom Deel Full time

About Deel

Deel is a global company that provides a platform for businesses to hire and manage employees worldwide. Our team is dedicated to making it easy for companies to expand their workforce globally.

Job Summary

We are seeking a highly skilled Global Mobility Specialist to join our team in EMEA. The successful candidate will be responsible for supporting our Global Mobility Strategy & Business Development initiatives, enabling a wide range of matters related to mobility.

Key Responsibilities

  • Liaise with government officials as needed, maintaining a forward-looking solutions mindset and approach.
  • Manage vendor relationships.
  • Responsible for building and updating the knowledge base for new countries and products, as well as training stakeholders.
  • Mentor junior members on processes, systems, and tools.
  • Engage with internal stakeholders, including Marketing, Sales, and Product, to provide feedback and identify opportunities to improve client experience and alignment for the launch of new countries and products.
  • Be the immigration expert in laws and compliance for local mobility requirements.
  • Manage clients by driving solutions and guiding stakeholders towards defined business outcomes and client satisfaction.
  • Act as an owner for cross-team collaboration, driving actions and offering insights.
  • Deal directly with clients on escalations, complex matters, and high-priority cases in a timely, positive, and proactive manner.
  • Manage cases on a routine basis and ensure excellent customer service.
  • Enable customer-centric immigration improvements.
  • Coordinate cross-team strategic projects around compliance, enablement, relationship management.
  • Lead the build-out of government relations programs and premium/recognized sponsor applications/programs.
  • Provide strategic account support for special projects and/or clients.
  • Support the team with expansion to new countries/services/opportunities, as well as drive pilots in new markets.
  • Drive special projects related to cross-team efforts.
  • Partner closely with leadership to map, identify, and implement key metrics, as well as support the team with revenue targets reporting.

Requirements

  • 5+ years of experience working as a paralegal and/or global mobility specialist focused on immigration, managing high volumes of casework.
  • Experience working in a Consultant/Specialist/Analyst role.
  • Experience with serving clients directly.
  • Experience with project management for mobility/immigration programs.
  • Start-up experience and mindset.
  • Zero to one skills.
  • Full working knowledge of EMEA immigration in two or more locations.
  • Ability to interpret, translate, and communicate complex immigration concepts, processes, and policies to various stakeholders.
  • Ability to recognize the most important priority and find solutions under pressure.
  • Excellent verbal and written English communication skills (fluency in any other language is a plus).

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

At Deel, you'll enjoy:

  • Computer equipment applicable to your role.
  • Stock grant opportunities.
  • Additional perks and benefits based upon your employment status and country.
  • The ability to choose where you work, whether it be your home, the beach, or a WeWork.

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