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Asset Engineer

2 months ago

Leeds, Leeds, United Kingdom Equiniti Full time
Job Description

Job Title: Asset Engineer - Asset Management

Job Summary:

We are seeking an experienced Asset Engineer to join our team at Equiniti. As an Asset Engineer, you will be responsible for supporting all end user computing within our organization, including Microsoft M365 services, laptop builds, and end user security tools on a day-to-day basis.

Key Responsibilities:

  • Configure and manage end user computing platforms (Microsoft M365 / Azure Entra ID technologies)
  • Work directly with end users to resolve technical issues and provide support
  • Build and deploy new Lenvi laptops using M365/Microsoft cloud technologies
  • Administer and maintain end user accounts, permissions, and access rights
  • Support the on-boarding and off-boarding process for staff, including the creation of user accounts and coordination with managers on account permissions and folder access
  • Provide day-to-day management and support for Lenvi end users within the Lenvi M365 tenant, including both L1/L2 support to the Lenvi IT Service Desk team
  • Support the wider Lenvi Platform Engineering and Security team in the management and operation of other hosted Lenvi SaaS platforms, across public cloud, private cloud, and managed hosting platforms
  • Support projects and initiatives by enabling staff to work effectively and delivering end user computing tasks
  • Work collaboratively across the Lenvi Platform Engineering & Security, IT, and Business Teams to ensure end user needs and expectations are understood, met, and managed

Requirements:

  • Experience in an End User Computing 2nd-line support role
  • Experience and understanding of Corporate Laptop Builds/Support using M365 and Microsoft cloud technologies
  • Good technical experience and understanding of Windows 10, Windows 11, Google Chrome, Android, and Apple operating systems
  • Technical experience and understanding of configuring device and user policies and controls within M365 cloud solutions
  • Technical experience and understanding of Microsoft Messaging and Collaboration tools
  • Experience configuring and running automated infrastructure management and configuration tools, such as Windows PowerShell
  • Good knowledge of information security practices within the financial services IT industry
  • Knowledge of ITIL and Service Management Principles
  • Ability to convey technical ideas and projects to technical and non-technical stakeholders

About Us:

At Equiniti, we prioritize a healthy work-life balance and embrace diversity to fuel innovation and creativity. We encourage flexible working arrangements and welcome individuals from all backgrounds to join our team.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.