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Customer Service Representative

2 months ago

London, Greater London, United Kingdom Phee Farrer Jones Full time

About Phee Farrer Jones

Phee Farrer Jones is a dynamic and innovative company that specializes in providing high-quality, sustainable products to prestigious global clients. Our company is renowned for its ethical sourcing policy and dedication to building strong customer relationships.

Job Summary

We are seeking a highly organized and enthusiastic Customer Service Representative to join our growing team. As a Customer Service Representative, you will be responsible for handling customer inquiries, sourcing products, and preparing quotes.

Key Responsibilities

  • Handle customer inquiries and provide timely and effective solutions
  • Sourcing products and preparing quotes to meet customer needs
  • Manage sales orders and ensure timely delivery and high customer satisfaction
  • Liaise with suppliers and attend trade events to stay informed on industry trends

Requirements

  • Experience in customer service or sales, with strong communication and negotiation skills
  • Excellent attention to detail, with the ability to handle multiple responsibilities and meet deadlines
  • Proficiency in IT systems and the ability to work independently and as part of a team

About the Role

This is an excellent opportunity for a motivated and customer-focused individual to join our team and contribute to our company's success. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this role.