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Housekeeping Team Member

2 months ago


Crewe, Cheshire East, United Kingdom Warner Hotels Full time

Job Summary:

We are seeking a highly motivated and customer-focused Housekeeping Team Member to join our team at Warner Hotels. As a key member of our housekeeping department, you will play a vital role in ensuring our guests enjoy a comfortable and memorable stay.

Key Responsibilities:

  • Deliver exceptional customer service to our guests, responding to their needs and exceeding their expectations.
  • Work collaboratively with the housekeeping team to maintain the highest standards of cleanliness and presentation in our rooms and public areas.
  • Participate in ongoing training and development to enhance your knowledge of customer service, hotel operations, and product knowledge.
  • Contribute to the smooth running of the hotel by being proactive and flexible in your approach to work.
  • Support the housekeeping manager and team leaders in achieving our goals and objectives.

What We Offer:

  • A competitive hourly rate of £11.44, depending on age.
  • The opportunity to work in a dynamic and supportive team environment.
  • Free use of our gym and leisure facilities.
  • Free or discounted food on site.
  • Access to numerous discounts and offers with national brands and retailers.
  • A range of training and development opportunities to enhance your career prospects.

Requirements:

  • A people person with a passion for delivering exceptional customer service.
  • A willingness to learn and improve your knowledge of customer service, hotel operations, and product knowledge.
  • Excellent communication and teamwork skills.
  • A flexible and proactive approach to work.

Language: English (en-US)